Schaumburg Kia

Fast and efficient service that was done with great communication. They even offered to clean my car and drop me off at my work office communication. They even offered to clean my car and drop me off at my work office More

It was a fear experience! We had the pleasure of working with Bill, he was very very helpful! He very knowledgeable about the Kia, and helped us and guide us along the way 10 We had the pleasure of working with Bill, he was very very helpful! He very knowledgeable about the Kia, and helped us and guide us along the way 10 out of 10 would recommend. More

All Good experience , felt like a good place once I got checked in on a Monday morning. checked in on a Monday morning. More

I brought my car in for a recall along with some other issues, the main one being my car was shaking when applying the breaks above around 35 mph. After work was done, on the drive home I noticed it was s issues, the main one being my car was shaking when applying the breaks above around 35 mph. After work was done, on the drive home I noticed it was still shaking. Obviously, no one test drove the vehicle to see if the repairs actually fixed the issue. I picked up the vehicle October 1st, and first called that afternoon. It is now October 11th; I've called almost every day since I picked up the vehicle, and I've left 3 voice mails. I have not received any communication back. I'm not sure how this place is in business if this is how they treat their customers. This is by far the worst customer service I have ever received. More

Courteous and polite staff; were efficient and even drove me to local venue to work while my car was being serviced (4 hours). Thank you! me to local venue to work while my car was being serviced (4 hours). Thank you! More

Some Kia dealers have a bad reputation, but I have now been to Bob Rohrman Schaumburg Kia twice and they have been excellent both trips and gone above and beyond to satisfy me as a customer. been to Bob Rohrman Schaumburg Kia twice and they have been excellent both trips and gone above and beyond to satisfy me as a customer. More

Good people good service. I was treated well with respect and was told what they were doing in each step. I was treated well with respect and was told what they were doing in each step. More

Kudos to all the staff at Schaumburg Kia, this is the first dealership where staff is welcoming and does not make the buyer feel pressured into making a decision, rather they encourage you to be as well first dealership where staff is welcoming and does not make the buyer feel pressured into making a decision, rather they encourage you to be as well informed as possible. My Sales Rep Aldo spent a FULL HOUR explaining the features of my new Telluride, and ensured I knew how to use them. Aldo, thank you for taking the time to explain all the features, and for staying over an hour past closing time to help me set up my Kia App and connect my phone via Bluetooth before I left the dealership. Aldo made the purchase and negotiation process so much less intimidating. Mike Mallory in Finance was also wonderful to work with, explaining the different warranties, what my payment terms would be and the exact date of my first payment so I could set up a calendar appointment as a reminder. Thank you for making this experience less stressful and allowing me to drive away feeling informed and at ease. More

Mark was great, very helpful. Service was quick too and I like that a lot! Service was quick too and I like that a lot! More

Quality staff, quick service and well worth the trip to the dealer. Price and costs are great. the dealer. Price and costs are great. More