Russell & Smith Ford
Houston, TX
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661 Reviews of Russell & Smith Ford
Better than I imagined The experience was the best car experience ever! I got in and out so quick I didn’t realize it was over. I told my car salesmen what I wanted to pay a The experience was the best car experience ever! I got in and out so quick I didn’t realize it was over. I told my car salesmen what I wanted to pay and he made it happen without any haggling! Perfect! I couldn’t be more pleased! More
Quicklane Services I went in for an oil change and was in and out within an hour. The service advisor, Leidy, was very friendly and helpful and was attentive to all my n I went in for an oil change and was in and out within an hour. The service advisor, Leidy, was very friendly and helpful and was attentive to all my needs. More
Great service Service was great from checking in to the time I left. Got my recall done and another problem. Bryan Foster was my serviceman and he was very friendly Service was great from checking in to the time I left. Got my recall done and another problem. Bryan Foster was my serviceman and he was very friendly and professional. Thank you More
Great service representative Super nice guy and he always does his best to please his customers. He's a good communicator and follows up with you through the process. Super nice guy and he always does his best to please his customers. He's a good communicator and follows up with you through the process. More
great service My agent gave me clear explanations and completed my service on time. My service was good and the waiting room was clean. I got a free newspaper and w My agent gave me clear explanations and completed my service on time. My service was good and the waiting room was clean. I got a free newspaper and will continue to get my car serviced with Russell and Smith. More
Trade in for a more reliable car I bought a used Mazda a few months ago that was having major electrical problems which had made it almost un-drivable. Luis Cardozo and the sales team I bought a used Mazda a few months ago that was having major electrical problems which had made it almost un-drivable. Luis Cardozo and the sales team worked with me to find a new, much more reliable car, and worked with me to finance it. Overall everyone was very helpful and now I have a fun new Fiesta to drive. More
service and recall issue Mr. Foster took care of my recall and door issues seamlessly. Awesome service!! very professional and explained what repair took place and stayed in c Mr. Foster took care of my recall and door issues seamlessly. Awesome service!! very professional and explained what repair took place and stayed in contact during entire process More
Best car buying experience ever! I really enjoyed working with Juan Alvarez and Jeff Hutson when I purchased my Ford Flex. They were both responsive, honest and accommodating. Juan I really enjoyed working with Juan Alvarez and Jeff Hutson when I purchased my Ford Flex. They were both responsive, honest and accommodating. Juan has a wonderful personality and really listened to my needs and met every one of them. These guys really go out of their way to please the customer and I could not be happier with my new car! More
ford is the best in Texas the sales man got what I wanted , and then the finance team worked with me to get me a great deal for the truck of my dreams . the sales man got what I wanted , and then the finance team worked with me to get me a great deal for the truck of my dreams . More
Bryan Foster is a Great Service Manager! Bryan is great to work with in the service center. He is so professional, very knowledgeable, and explains things that any individual would understan Bryan is great to work with in the service center. He is so professional, very knowledgeable, and explains things that any individual would understand. He kept me updated on the work being completed and helped to get the work done ahead of schedule. More