Russell & Smith Ford

The entire experience of buying our new Ford Escape was outstanding from the moment that Kevin Cooper greeted us at the door to the moment we drove it off the lot. We traded in our 2002 Explorer; Kevin ad outstanding from the moment that Kevin Cooper greeted us at the door to the moment we drove it off the lot. We traded in our 2002 Explorer; Kevin advised us that we could do better than the "cash for clunker" rebate and he was right. It took us 4 weeks of research to make a decision on this vehicle, including visits to 2 other Ford dealerships. None measured up to the straightforward, unpressured approach of Kevin and Russell&Smith. We also received great incentives from Ford which helped a lot in being able to afford the car. Courteous, honest, unpressured clear explanations of the car and the pricing are the key descriptors of this dealership. More

I have been very pleased, so far, with my purchase. I was able to get the vehicle I wanted within a very short time frame. I was very happy with the online process of my trnsaction. I for the most part was able to get the vehicle I wanted within a very short time frame. I was very happy with the online process of my trnsaction. I for the most part, was able to get exactly whhat I wanted. The only limitations I had were that I had a limited time to make my purchase and the availability of cars to chose from since the "Cash for Clunkers" program was limited. This was in no part a detraction from the my experience with Russell & Smith Ford or my salesman, Scott Pierce. Thank you Russell & Smith. More