
Russell & Smith Ford
Houston, TX
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681 Reviews of Russell & Smith Ford
Friendly staff the guy explaining the vehicle knew the features well, all paperwork and agreements were explained clearly, they let me drive multiple of the same vehicle to get the feel of it and to make features well, all paperwork and agreements were explained clearly, they let me drive multiple of the same vehicle to get the feel of it and to make sure the one I’m buying isn’t a lemon. I’m glad they were able to work with me and get me approved the same day I sent my proof of income with my last 3 months bank statements since I’m self employed/contract worker and haven’t filed my tax return yet only filed for an extension. Their prices are competitive as well. I love my 2023 Bronco Sport. More
I got my Bronco in 12/2024 from Amir and he told me I would get free oil changes for 1 year when we negotiated the price. Of course I went today to get oil change and surprise I had to pay. He claims now would get free oil changes for 1 year when we negotiated the price. Of course I went today to get oil change and surprise I had to pay. He claims now he never negotiated with me. He just wants to sell and will promise anything and at the end of the day it was a lie. He lied just to sell a car More
Excellent communication, laid out options for finance, delivered on time and car was great. Some of the nicest people, great follow through, always kept us informed and up to date This was our 4th purcha delivered on time and car was great. Some of the nicest people, great follow through, always kept us informed and up to date This was our 4th purchase with them. More
The salesman and everyone helping was really helpful and it was a great experience buying my first vehicle with this dealership it was a great experience buying my first vehicle with this dealership More
Miles was great! After visiting more than 6 dealerships in the previous days, I didn’t have one salesman that met me when I pulled up. Miles was there though, a quick After visiting more than 6 dealerships in the previous days, I didn’t have one salesman that met me when I pulled up. Miles was there though, a quick introduction and an offer for a water. If I were in the car sales business, I would want him on my team! I couldn’t have asked for a better transaction and you’ve got a new loyal customer. More