Russell & Smith Ford

Excellent Service I am very grateful to my Service Advisor, Drew Bethel. He approached my car and greeted me immediately when I drove up for service. He listened to my I am very grateful to my Service Advisor, Drew Bethel. He approached my car and greeted me immediately when I drove up for service. He listened to my requests and he was professional, courteous and thorough. All of my concerns were addressed and my car was returned to me freshly washed. Drew has been my Service Advisor on two other occasions and he is the reason that I return to Russell & Smith Ford for car maintenance. He is always helpful and he makes me feel that my business is valued. I am very thankful for Drew and I wish that there were more professionals like him as he sets the standard for customer care. More

My Ford Focus Matthew was very professional and courteous. He went above and beyond to address my concerns and to make me happy. I thought I heard a noise, and Mat Matthew was very professional and courteous. He went above and beyond to address my concerns and to make me happy. I thought I heard a noise, and Matthew did not hesitate to ride with me to see if he could figure out what it was. Thanks More

Excelente service Personally I like this dealership for friendly and good quality service I recommend it 😁 and another reason to recommend is because they give a good Personally I like this dealership for friendly and good quality service I recommend it 😁 and another reason to recommend is because they give a good opportunity to get my first new car More

Headlight I ran in to see if I could get my headlight changed. Lance had everything completed in no time at all. Very happy how fast everyone worked. I ran in to see if I could get my headlight changed. Lance had everything completed in no time at all. Very happy how fast everyone worked. More

Excellent Service! Have been using R&S for years now. Always good service! On my second car purchased through them and my 3rd car for servicing. Fully trusted! Have been using R&S for years now. Always good service! On my second car purchased through them and my 3rd car for servicing. Fully trusted! More

Excellent service The service was excellent. From the service advisor to the waiting area. Feel comfortable inside the waiting area. No other complains as to the servic The service was excellent. From the service advisor to the waiting area. Feel comfortable inside the waiting area. No other complains as to the service they perform. More

Fast and reliable Service was fast and great never have any issues when i bring my fusion for a oil change will always bring it back for my oil changes Service was fast and great never have any issues when i bring my fusion for a oil change will always bring it back for my oil changes More

Great customer service Drew was helpful, friendly, and informative over the phone and in person at the dealer. I had to get several recall repairs made and the dealership fi Drew was helpful, friendly, and informative over the phone and in person at the dealer. I had to get several recall repairs made and the dealership fit me in on short notice and had my vehicle ready hours earlier than expected. More

Great service. I went in for an oil changed, Morgan was very helpful and I was in and out quick. Love the facilities very comfortable. Always happy to be there. I went in for an oil changed, Morgan was very helpful and I was in and out quick. Love the facilities very comfortable. Always happy to be there. More

Excellent costumer service Chris Alvarez is excellent, estamos felices por el servicio y la atencion que se nos brindo servicio y dedicasion en satisfaser nuestras preguntas. Chris Alvarez is excellent, estamos felices por el servicio y la atencion que se nos brindo servicio y dedicasion en satisfaser nuestras preguntas. . se preocuparon por que nos fueramos satisfechos con muestra compra gracias a todo el personal se ve que tienen, estoy seguro que tienen un buen gerente que se preocupa en tener motivado a su personal por dar un buen servicio. Estoy seguro que mi proxima compra la realizare en su tienda. More