Russell & Smith Ford
Houston, TX
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661 Reviews of Russell & Smith Ford
mr. duca has great customer service skills he answerd every of my questions with alot of knawlage and patiens he knew everything about the car that i was interested in i would recoment this dealership he every of my questions with alot of knawlage and patiens he knew everything about the car that i was interested in i would recoment this dealership he left a great inpresion on me and my husband. More
Working with Voncell was a pleasure because the deal was straight forward. I asked questions and she gave answers. None of the games I usually encounter when trying to buy a car. In addition, we found th straight forward. I asked questions and she gave answers. None of the games I usually encounter when trying to buy a car. In addition, we found the sales managers and finance manager to be good to work with. Professional and very respectful of each other and of us. I would highly recommend working with Voncell at Russell Smith. More
An honorable man who honors customers Going through a An honorable man who honors customers Going through a bankruptcy is harsh, but Jeff Roberson treated me with courtesy, kindness and respect. He was a An honorable man who honors customers Going through a bankruptcy is harsh, but Jeff Roberson treated me with courtesy, kindness and respect. He was able to meet my needs and to counsel me through the selection,approval and purchase process in a manner that left me feeling empowered and rewarded. He clearly outlined my options and helped shift my purchase expectations consistent with my economic reality. This is the first time I can say I felt grateful following a car sales experience. I would do business with him again and plan to steer all my friends and colleagues to him. More
This was the best car buying experiance I have ever had. No frustration at all and they met my turms. Not many people can recomend a dealership but this ones a keeper. Great dealership!!! No frustration at all and they met my turms. Not many people can recomend a dealership but this ones a keeper. Great dealership!!! More
We came to Russell Smith because of a recommendation on Car Pro. On arrival we met salesperson Rogena Teycer. She listened to what we were looking for and helped us identify several vehicles to consider Car Pro. On arrival we met salesperson Rogena Teycer. She listened to what we were looking for and helped us identify several vehicles to consider to meet our needs. She answered all of our questions throughout the process with effective friendly service. we are happy to recommend Rogena and Russell Smith Ford to our friends. More
It has been 12 years since I have bought a car, David Ducca and the friendly staff took the time to explain everything for me. I would highly recommend that one buy from David. He has lots of patience. Ducca and the friendly staff took the time to explain everything for me. I would highly recommend that one buy from David. He has lots of patience. More
Carlos was very helpful in us finding our dream car. He made the process of buying a car a positive experience. He also took care to point out all the features of the vehicle and once we decided to buy it made the process of buying a car a positive experience. He also took care to point out all the features of the vehicle and once we decided to buy it took us under his wing the entire time. We recommend him highly. More
Exceptional professionals from the entrance into the door, finance manager, sales associate and every person greeted you with a smile and made sure all your questions, needs & concerns were met. This wa door, finance manager, sales associate and every person greeted you with a smile and made sure all your questions, needs & concerns were met. This was an outstanding experiece and I will recommend Russell & Smith to all my friends and family. More
Mrs. Teycer was very helpful when i was there looking for a vehicle. She was precise and consistent with me from the moment we met. She kept in close contact with me the entire two months of me finding a car a vehicle. She was precise and consistent with me from the moment we met. She kept in close contact with me the entire two months of me finding a car. Even when i had trouble with the dealership she kept me with transportation until the deal was closed. She is a great saleswomen and unlike the others there she cares about her guest. She should me that care when she took time out of her day many times to assist me. More
Vonceil is a very hard wroker from what I can tell. She is very friendly, kind and knowledegeable. She approached me and talked to me as if I were family and made me feel very welcomed. She listened to m is very friendly, kind and knowledegeable. She approached me and talked to me as if I were family and made me feel very welcomed. She listened to my needs and recommended different options. I came in for a used vehicle but upon Vonceil's recommendation I walked out with a brand new vehicle and I absolutely LOVED it!!! Vonceil also made recommendations based on my finances and I definitely appreciate that. She made the BEST deal possible for me and did NOT try to take advantage of me. She held true to her word and did so with dignity and respect. Dealers across the globe need more sales associates like Vonceil Nelson!!! More