Russell & Smith Ford
Houston, TX
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661 Reviews of Russell & Smith Ford
The car was for my daughter, Carlos told her everything she need it to know, about the car. He is very proffesional. We bought the car and left happy. I strongly recommend to see him if you are planning t she need it to know, about the car. He is very proffesional. We bought the car and left happy. I strongly recommend to see him if you are planning to buy. More
It was a true pleasure to work with Carlos Duca. He was welcoming and provide excellent customer service. We will definitely be back to do more business. Thank you welcoming and provide excellent customer service. We will definitely be back to do more business. Thank you More
Carlos did a great job of taking care of us and we would highly recommend him to anyone in the market for a ford. He was so friendly but what really impressed us was how knowledgeable he was about the vehic highly recommend him to anyone in the market for a ford. He was so friendly but what really impressed us was how knowledgeable he was about the vehicles. We had special circumstances and needs in hauling cattle and he knew his stuff! He was never pushy and was probably the nicest salesman we have ever dealt with! We are so happy about our new truck and are very excited to drive off in it tonight! We'd give him 6 stars if we could! More
Buying a car does not often turn out to be a pleasant experience. I have to admit that my experience with Darrell Babineaux of Russell and Smith Ford was just the opposite. Darrell went out of his way t experience. I have to admit that my experience with Darrell Babineaux of Russell and Smith Ford was just the opposite. Darrell went out of his way to make sure that I was comfortable and satisfied with purchasing a new car. He talked to me on the phone and after I told him what I needed he didn't ask a lot of questions. He told me to come in right away and he would help me resolve my problem. Instead of being burdened with a defective vehicle I was able to get into a newer vehicle. Darrell made sure everything went as smoothly as possible. I really appreciated the help and kindness shown by Darrell. I would recommend Darrell and Russell and Smith Ford to anyone. More
I Audy was very pleased with the service I got from Darrell. He was very friendly and helpful ready to help me with whatever questions I had. Overall I give him lots of credit for being a good sales Darrell. He was very friendly and helpful ready to help me with whatever questions I had. Overall I give him lots of credit for being a good sales person. Thankx Darrell for all ur positive attitude. Sincerly Audy Zamora Kolache Factory :) More
I was referred to Russell & Smith by a friend. As soon as we walked through the door, the first person that greeted us warmly was Darrell Babineaux. I was immidiately captivated by his friendly perso soon as we walked through the door, the first person that greeted us warmly was Darrell Babineaux. I was immidiately captivated by his friendly personality and business ethics, being a Human Resources Professional myself. Though I came into the dealership to get a used car not being too sure of my credit history, Darrell in his calmness asked me if that is what I really wanted, and immediately I told him not really, he worked tirelessly to ensure that I got the best of the best with a great deal. He blew my mind that day, when I actually drove the car out of the dealership that same day. Darrell's interpersonal and negotiation skills are Awesome!! I was so happy and overwhelmed with my car and the type of service received from Darrell, that I had to refer my son to Russell & Smith to purchase his car only two days ago. Guess who took care of him in his usual friendly and committed manner, Darrell Babineaux. Thank you Darrell and keep up the good work because God will surely reward your labor of love and dedication to duty. More
My faith in vehicle sales has been restored. Darrel Babineaux is the most thoughtful, conscientious, hard working sales person I have had the pleasure to encounter. Mr. Babineaux sold my husband a very Babineaux is the most thoughtful, conscientious, hard working sales person I have had the pleasure to encounter. Mr. Babineaux sold my husband a very beautiful, dependable vehicle and we are so satisfied. They worked within our budget and did not hesitate to answer every question and concern. There is no salesperson that can compare to Darrel Babineaux's service - he will work hard for you and give you the car of your dreams. Thank you Darrel for your wonderful service. May God continue to bless and keep you and your family! :) More
Carlos Duca is a very professional and responsive salesperson. I would highly recommend his services if you are looking to purchase a new Ford vehicle. salesperson. I would highly recommend his services if you are looking to purchase a new Ford vehicle. More
Carlos and I communicated through e-mail since my work and school schedule were taking up most of my time. He always responded within a day or two and was extremely knowledgeable with all my questions. Ca and school schedule were taking up most of my time. He always responded within a day or two and was extremely knowledgeable with all my questions. Carlos really went above and beyond for me to get the car that I wanted with the price that I wanted. He really showed that extra effort with his patience and constant communication. I would definitely recommend him to any of my closest friends or family. He made my first purchase very easy for me. More