Russell & Smith Ford

We just bought a 2013 V6 Mustang and Darrell Babineaux was the sales representative that dealt with us. My experience with Darrel was fantastic. He quickly showed us the car we wanted, went for a drive t was the sales representative that dealt with us. My experience with Darrel was fantastic. He quickly showed us the car we wanted, went for a drive test and helped us reach a quick agreement on the price. Meanwhile we were signing the sales documents with the finance office Darrel made it sure that the car was washed, fueled and detailed for delivery. I think it took us 2.5 hours from the time we entered the dealer until the moment we drove out with new car. Thanks a lot for your help Darrel. It was a pleasure dealing with you. Edwin Saa More

He was friendly and helpful. He provided me with the right information for the service that I needed. I would not have known what to do without his guidance. Thanks Joe! right information for the service that I needed. I would not have known what to do without his guidance. Thanks Joe! More

Darrell is an excellent dealer and very hospitable towards his customers. We came in and found out that the car we were looking for was already sold, Darrel helped us find a car very similiar to what towards his customers. We came in and found out that the car we were looking for was already sold, Darrel helped us find a car very similiar to what we were looking for and and fit our spending amount. More

Having gotten my car stolen May 2nd, I was frantic trying to find something in my price range, and did a lot of searching not only on the internet, but driving from dealer to dealer. ALMOST didn't go in by t to find something in my price range, and did a lot of searching not only on the internet, but driving from dealer to dealer. ALMOST didn't go in by the time I got to Russsell & Smith but relented and happily, a young man came to me and introduced himself. Darrel Babineaux. I don't think I was there 15 minutes when he told me to relax in the air conditioned building, including asking me if I cared for something to drink, and returned with a really REALLY nice car. A beauty, and clean beyond clean. I drove it perhaps a couple miles, and told him if my mechanic was happy with the insides of the car, I'd buy it. Darrel then followed me to my mechanics, and we left the car. A couple hours ago I became the legal owner of a very pretty almost marshmallow Lite Blue 2003 Chrysler Town & Country Van. Darrel is a considerate, customer service oriented sales person and I was treated with the same decency and respect I want and offer to others myself in my own work. So, if you wish to work with someone who will care about your car needs, Darrel Babineaux is the man! Again, he works at Russell & Smith Ford and Darrel, I so appreciate your honesty, caring, genuine concern regarding helping me find the right vehicle. More

Darrell Babineaux has a fantastic customer service experties, I could not leave this dealership without buying a car because of Mr. Darrell Babineaux. I wish all sales personnels were like him. Ke experties, I could not leave this dealership without buying a car because of Mr. Darrell Babineaux. I wish all sales personnels were like him. Keep in on Mr Darrell Babineaux More

I went to the Dealership to look at a Jeep. I met Darrell Babineaux and he showed me a BMW. I wasn't thinking a BMW at all. He showed it to me and informated me of it;s great value.It was clean and well main Babineaux and he showed me a BMW. I wasn't thinking a BMW at all. He showed it to me and informated me of it;s great value.It was clean and well maintained. I decided that the BMW was the truck for me. Mr. Babineaux made buying this truck painless and very fast! Mr. Babineaux has to be the best Auto Salesperson in the Houston area. I will buy from him again! And I'm bringing all my friends! More

I scarched the internet off and own for a few weeks I scarched the internet off and own for a few weeks looking for a car yet not sure i could afford what i wanted. I was led to your dealership by I scarched the internet off and own for a few weeks looking for a car yet not sure i could afford what i wanted. I was led to your dealership by a very nice call from Rogena. Out fo the many call I received from different people. Her was the only one that was very business like and respective. When I came in i was very luck to be given to Mr. Babineaux. He saw this senior who needed a lot of help.He right away put me at ease and helped me before and after the sale. I would still be looking were it not for him. --------Ms. Black More

Darrell Babineaux and Chelvis Kennerson were a delight. I'd actually just purchased a car from another dealer 7 months ago and wasn't very happy. Darrell and Chelvis, both took the time to listen to my sit I'd actually just purchased a car from another dealer 7 months ago and wasn't very happy. Darrell and Chelvis, both took the time to listen to my situation and made the best recommendation on which way I should go. Darrell was very honest and sincere, took time to answer any questions I had, and was very professional from beginning to end. I'm now the new proud owner of 2012 Ford Fusion. The SYNC technology is so far advanced from what I'm used to, I LOVE IT! Thank you Darrell for all of your hard work. I will be sending more clients your way! More

As someone who has purchased a vehicle from Darrell Babineaux in the past, I had no problem referring a friend. I knew she would be taken care of. When we walked into Russell & Smith we were greeted in Babineaux in the past, I had no problem referring a friend. I knew she would be taken care of. When we walked into Russell & Smith we were greeted in a timely manner and attended to with no delay. Darrell listened to her needs. Her credit was some what challenged, but they came up with a solution and my friend is now driving a car that she is very pleased with. The service from Darrell was amazing and I'm sure that this won't be our last encounter. I look forward to working with him again. Going to the financing department was quick and pleasant thanks to Anthony Alexander. He kept us laughing with his great humor. It took no time at all to get all of the paper work taken care of. Before we new it we were done. Thanks guys for a pleasant experience. Keep up the excellent work. More

Exampled quintessential qualities in innate salesmanship!~ Highly recommended, and one can be asssured that they will be treated with respect, personal attention to every detail, and a sense th salesmanship!~ Highly recommended, and one can be asssured that they will be treated with respect, personal attention to every detail, and a sense that you are the only person buying a car that day!~ More