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Russell & Smith Ford
Houston, TX
661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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661 Reviews of Russell & Smith Ford
November 06, 2014
2014 Ford Escape Great Experience This was the best car buying experience I ever had. My salesperson Sam help me picked the right Escape with the right features that I wanted. Sam play This was the best car buying experience I ever had. My salesperson Sam help me picked the right Escape with the right features that I wanted. Sam played no games and was very straight forward. I got the price I wanted with no back and fourth . This is how car buying should be. Thanks Sam and Russell & Smith Ford!! More
by Dan_swg
Employees Worked With
Samuel Alvarez
November 04, 2014
Best Customer Service I purchased two vehicles from Joe Rodriguez. First one for myself (a nice F150) and second one for my wife (a beautiful Focus). We have been very plea I purchased two vehicles from Joe Rodriguez. First one for myself (a nice F150) and second one for my wife (a beautiful Focus). We have been very pleased with the service Russell & Smith has provided. Sales and service have been exceptional. When Joe recently contacted me to see how we were doing I had no problem in writing a review. Thank you Russell & Smith for taking such good care of us! More
by BobsF-150
Employees Worked With
Joe Rodriguez
October 31, 2014
Best Car Buying Experience I made an inquiry online and Sam Alvarez responded. I arranged a visit to the dealership still undecided about which Ford to get. I explained my desir I made an inquiry online and Sam Alvarez responded. I arranged a visit to the dealership still undecided about which Ford to get. I explained my desires and "wants" to sam and after a few test drives I found the right car. sam listened patiently to me and understood what I wanted. he then tried hard working with the Finance team to sucre the right financing package for me. lastly, he went thru all the key details of the car and set a few of the functions to my liking. To top it all he called a week later to see how I was doing. The whole experience was positive and unlike any other car buying trip I have had. I highly recommend Sam and Russell Smith. More
by Edsalazar1
Employees Worked With
Natali Wood
October 31, 2014
Great experience! I thought buying a car was gonna be such a hassle but the sales representative at R&S (Joe Rodriguez) was such a great help with finding me my first c I thought buying a car was gonna be such a hassle but the sales representative at R&S (Joe Rodriguez) was such a great help with finding me my first car! He showed me all my options and explained what would fit me best. Very professional and accommodating. I left with both a peaceful mind and a great car! If you are in need/want a car with awesome service go with Joe Rodriguez, I'll be sending my family & friends. He's your go to guy! More
by aymee.gonzalez.351
Employees Worked With
Joe Rodriguez
October 31, 2014
Buying my new F-150 Didn't know which truck best fit my needs and budget. Sam took his time to go over options that fit my needs and stay around a comfortable payment tha Didn't know which truck best fit my needs and budget. Sam took his time to go over options that fit my needs and stay around a comfortable payment that I could afford. Make sure you ask for Sam Alvarez if you want an honest knowledgeable sales person. I will refer all my friends and family to Sam and Russell & Smith Ford. More
by Pedro Anton
Employees Worked With
Samuel Alvarez
October 31, 2014
Awesome Experience Russell and Smith is one of the best dealerships I have been to. My salesman was Samuel Alvarez. He is very attentive and will go out of his way to ge Russell and Smith is one of the best dealerships I have been to. My salesman was Samuel Alvarez. He is very attentive and will go out of his way to get you in your dream car. I will never go to another dealership. I am totally in love with my new Ford F150. I went in for a used as I thought that was all I could afford but Mr. Samuel Alvarez got me into a new one with awesome payments. More
by Dvilleda0204
Employees Worked With
Samuel Alvarez
October 31, 2014
No Pressure I needed a new car when repairs on my old one were just too expensive. RS Ford was sensitive to my needs and listened when I explained what I was loo I needed a new car when repairs on my old one were just too expensive. RS Ford was sensitive to my needs and listened when I explained what I was looking for. They did not try to pressure me into getting something more expensive. I felt good about this carbuying experience. More
by eclaerb
Employees Worked With
Joe Rodriguez
October 29, 2014
stop by & buy & drive At Russell & Smith Ford I met Mr. Sam Alvarez. I didn't expect that this day I will buy a car since I have had two other options to choose. After long At Russell & Smith Ford I met Mr. Sam Alvarez. I didn't expect that this day I will buy a car since I have had two other options to choose. After long negotiation and brainstorm, Sam proposed me a decent price for my old Ford and we were able to choose a proper Ford for my budget. I really recommend Sam Alvarez as a professional and caring Ford dealer. Hope you can buy there a ca of your dream! More
by krag
Employees Worked With
Sam Alvarez
October 25, 2014
A Really Positive Experience I went to the dealership and met Mr. Sam Alvarez for my appt to take a look at a Ford. I have to admit when I walked in I did not think they could acc I went to the dealership and met Mr. Sam Alvarez for my appt to take a look at a Ford. I have to admit when I walked in I did not think they could accomodate my budget and needs. I was very pleased with the effort Sam made to work a deal with me. Kudos to Sam. He's a real pro and all round good guy. On the financial end Natalie Wood worked equally hard to make the numbers come together. More
by psyrog
Employees Worked With
Samuel Alvarez, Natali Wood
October 23, 2014
ASK FOR JOE! Joe Rodriguez is the man to find. I recently bought a Chevy Malibu LS from Russell & Smith Ford. Joe was a huge help in giving me a vivid description Joe Rodriguez is the man to find. I recently bought a Chevy Malibu LS from Russell & Smith Ford. Joe was a huge help in giving me a vivid description of the vehicle and all of the prior history. He was the perfect salesman, he helped me find a good price for the car and averything was a success. Also he is a genuine good guy. More
by llthekid
Employees Worked With
Joe Rodriguez
