Russell & Smith Ford

Great Experience Russell and Smith Ford - Kudos!! I met with Paul Tamkin who was professional and really listened to me. He helped me find the truck I wanted, gave m Russell and Smith Ford - Kudos!! I met with Paul Tamkin who was professional and really listened to me. He helped me find the truck I wanted, gave me a fair price for my trade, and didn't waste my time with stupid games. I will come back and send all my friends and family!! More

Yes to Hybrid!! Stephen was excellent to deal with.. I was undecided on a new car.. The fusion hybrid had all the technology and looks I could ask for.. Stephen walk Stephen was excellent to deal with.. I was undecided on a new car.. The fusion hybrid had all the technology and looks I could ask for.. Stephen walked me through the car and made my decision to buy a Ford, which I never had, easy.. His service was great!! More

Awesome Paul Tampkin was awesome. He showed us everything we were interested in. He was very patient and helpful. Answered all of our questions. We will recom Paul Tampkin was awesome. He showed us everything we were interested in. He was very patient and helpful. Answered all of our questions. We will recommended this dealership to our friends. More

Rookie of the month Stephen with a ph was the best salesman I have ever dealt with in my many years of buying cars. Great customer service and made me fall in love with t Stephen with a ph was the best salesman I have ever dealt with in my many years of buying cars. Great customer service and made me fall in love with the car. More

Awesome Experience!!!! My Sales Consultant, Patrick Mallett, was extremely knowledgeable, patient an worked with me to help me find exactly what I was looking for. He was ve My Sales Consultant, Patrick Mallett, was extremely knowledgeable, patient an worked with me to help me find exactly what I was looking for. He was very friendly and courteous, and made me feel like I was the most important person in the place. He didn't pressure me to make a sale and wanted me to me happy with whatever I did decide to do. He made my buying experience very pleasurable. I would recommend anyone looking to buy a car give him a call. The Finance Manager, Antony Alexander, was also extremely helpful. He took the time to explain the financing arrangements available to me so I could decide on the best plan for me. These guys made my experience there a very pleasurable one and I will recommend them to my friends. More

Knowledgeable and competitive My sales associate at Russell & Smith was extremely well informed on the trucks I was looking at and seemed to intuit what I really needed to know to My sales associate at Russell & Smith was extremely well informed on the trucks I was looking at and seemed to intuit what I really needed to know to make a good a decision on truck model and options. I took my family to see a similar vehicle when out of town and was deeply disappointed that I didn't find the same level of knowledge. When I returned to Houston Chris was able to beat, not just meet, the competition's quotes. Further, the in-house experience was smooth and friendly from financing to management. More

Thank You Stephen Brooks Thank you very much for your great attention and giving us the great offer for this beautiful truck that we are going to enjoy this new year 2015. G Thank you very much for your great attention and giving us the great offer for this beautiful truck that we are going to enjoy this new year 2015. Good luck in everything you do, and from a scale of one to ten it's a ten for you. You're an excellent salesperson and having patience with your clients. We are so happy for everything. Have a wonderful Happy New Year of 2015!!! God bless you and everyone else as well. More

I Love My New Explorer I Iove my new Explorer and I can't just name one thing because EVERYTHING was done very well. Thank you Sam and Ford Family. I Iove my new Explorer and I can't just name one thing because EVERYTHING was done very well. Thank you Sam and Ford Family. More

November When i got to the Ford agency just to look around when as soon as i got there Stephen with the PH greed me and told me he would help me get a car i t When i got to the Ford agency just to look around when as soon as i got there Stephen with the PH greed me and told me he would help me get a car i told him that my credit was not good and he told me would so next thing u know i got the car thanks to Stephen with the PH More

New Truck I can by due to the lacation of the dealer. Stephen helped me look around and Miron and I canto agreement on a good price. I couold tell this was one I can by due to the lacation of the dealer. Stephen helped me look around and Miron and I canto agreement on a good price. I couold tell this was one of stephen first sales but I can tell he will be a great salesman once he has a bit more time on the job. More