Russell & Smith Ford

2014 F 150 king ranch Our sales person was helpful and informative, but most importantly really friendly! I will definitely return to Russell & Smith Ford! Patrick Mallet i Our sales person was helpful and informative, but most importantly really friendly! I will definitely return to Russell & Smith Ford! Patrick Mallet is the BEST sales person EVER! More

Convenient and Friendly Our sales person was helpful and informative, but most importantly really friendly! I will definitely return to Russell & Smith Ford! Chris Alvarez is Our sales person was helpful and informative, but most importantly really friendly! I will definitely return to Russell & Smith Ford! Chris Alvarez is the BEST sales person EVER! More

Sam was great! Very happy customer here. Sam is a great sales person and provides excellent customer service. I see why he has all those awards. Thanks much!! Very happy customer here. Sam is a great sales person and provides excellent customer service. I see why he has all those awards. Thanks much!! More

Excellent Customer Service! !!! I delt with Samual Alvarez! What a class act! I almost left that place as if we were brothers or something. Ok... moreblike cousins then. But seriousl I delt with Samual Alvarez! What a class act! I almost left that place as if we were brothers or something. Ok... moreblike cousins then. But seriously. .. he was awesome. I would definitely buy another car from him. More

Quick, Efficient, Honest, and Easy This was my first car buying experience and I am pleased to say that Russell & Smith made it easy to not only be an informed consumer but confident in This was my first car buying experience and I am pleased to say that Russell & Smith made it easy to not only be an informed consumer but confident in my decision to purchase a vehicle from them. I was lucky to work with Bart, Javier, and Johny who all were diligent and helpful. I would like to personally thank Javier Balderas. As a new transfer to the Russell & Smith family, he stepped up to the plate to handle some of the final steps of the deal. More

Used car purchase at Russell and Smith Ford I just purchased a used vehical from Russel and Smith Ford, the salesman was Joe Rodriguez. The process was great and they gave a lot of attention to I just purchased a used vehical from Russel and Smith Ford, the salesman was Joe Rodriguez. The process was great and they gave a lot of attention to a used car (some dealerships are more focused on their new cars then their used cars). They had cleaned the car (detailed it) and had given it a mechanical check and an oil change. They worked with me on the price and gave me a 3 month warranty on certain powertrain components. Overall a great experience. Highest recommendation if you are buying a used car any time soon!! More

Excellent. I am so happy that I spoke to Steven PH,That young man went out of his way to see that I got a car, I have ask God to open door's for me, I pray for a I am so happy that I spoke to Steven PH,That young man went out of his way to see that I got a car, I have ask God to open door's for me, I pray for all my brother,sister and all the animals every night,And I ask God to forgive those for their sin who do not live to see tomorrow, Amen. So please give Steveton PH a raise. Thank You. Fernell Paris Thomas More

Stephen Brooks Sales Consultant Stephen Brooks was by far the best Sales man we came across in a long time. He was knowledgeable and was able to answer all of our qu Sales Consultant Stephen Brooks was by far the best Sales man we came across in a long time. He was knowledgeable and was able to answer all of our questions we had about serveral vehicles we were looking at. He worked with us over serveral days and was patient the entire time. He made sure that we were always taken care of and frequently checked in on us even when we were walking around looking at other vehicles. He made sure that we left with the vehicle we were looking for, for our family and we left feeling no buyers remorse. He generally cared about our needs and what was right for our family. Hector Martinez in Russell & Smith Ford Finance was also an awesome repersentation of Russell & Smith Ford. He also assisted us for several days making sure that we were right where we needed to be in the vehicle we were looking for. He expressed general care for us and the choices we were making. He displayed excellant customer service. Finance Manager Natali Wood who also assisted us was very patient, and walked us through all the paperwork at signing and addressed all questions correctly and confident. She displayed excellant customer service and patience even when we need to take breaks to discuss pending sales. We will defintly be back to Russell & Smith Ford, and will be referring additional family members. More

SERVICE WAS AMAZING! Sergio Duran was our salesman and he provided terrific service from the moment we arrived. Very attentative to our needs of a vehicle and what we want Sergio Duran was our salesman and he provided terrific service from the moment we arrived. Very attentative to our needs of a vehicle and what we wanted. We got a great deal on the vehicle we purchased and he stayed with us until past 10pm to make sure we could leave that night with our new Lincoln MKZ. I highly recommend him to anyone looking to purchase a new vehicle! Thank you sergio for your awesome and wonderful service! :) More

Sam was a great help! Title says it all. Would definitely recommend Sam and Russell & Smith Ford. Great dealership and great customer service. Thank you for all your help w Title says it all. Would definitely recommend Sam and Russell & Smith Ford. Great dealership and great customer service. Thank you for all your help with my car purchase. More