Russell & Smith Ford
Houston, TX
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661 Reviews of Russell & Smith Ford
Great Experience Great experience buying here. Patrick Mallet really made my first car buying experience very easy and he went out and got the exact car i wanted. I lo Great experience buying here. Patrick Mallet really made my first car buying experience very easy and he went out and got the exact car i wanted. I love my new 2015 Ford Mustang and i would recommend this dealership to anyone looking to buy a new or used car. More
Continuous Customer This dealership is professional and not about taking your money. They get you in what you and/or what's best for your current situation. Each employee This dealership is professional and not about taking your money. They get you in what you and/or what's best for your current situation. Each employee treats you as a family. If the deal isn't good enough for their family it's not good enough for you!!! More
I Love Russel & Smith Ford I've owned my Ford Escape for the past 14 years. So, having an older car, I've had a lot of dealings with the Service Department at Russel & Smith. I I've owned my Ford Escape for the past 14 years. So, having an older car, I've had a lot of dealings with the Service Department at Russel & Smith. I have had the most incredible, HONEST service with BJ Villareal. He's always tried to keep my car safe, and save me money. He's done both. Recently, our car's air conditioner went out---BJ told my husband and I that 'it was finally time to get a new car'. So, good-bye old car----and Helllo, new 2015 Ford Escape!!! Wow, so many changes in 14 years!!! Ha, ha. We had the greatest experience buying the car because of Paul Tamkin! He was great and got us an unbelievable deal! I can't ever leave Russel and Smith because I trust their service department and now I'm a big fan of their sales team! It's like family! Now, I have to talk my husband into buying another new car! It might be easy, he loves this 2015 Ford Escape so much! Thanks Russel & Smith for being such an honest, wonderful dealership. And Whoo-Hoo, we LOVE our new Ford Escape!!!! More
My Sales Person, Joe Rodriguez I am a 66 year old Great Grand-MOM. MY SALES PEROSON JOE RODRIGUEZ is the man!!!!!!!!!! Working with him he found me exactly what I was looking for. I am a 66 year old Great Grand-MOM. MY SALES PEROSON JOE RODRIGUEZ is the man!!!!!!!!!! Working with him he found me exactly what I was looking for. Russell & Smith is the place to go. This is my third ford automobile. My Kids said it was time for me to get out of the 1988 5.0 Mustang. The mileage had turned over 5 times, and it is still going strong. More
Great Experience buying here. Joe Rodriguez was very helpful from start to finish. Would recommend this dealership to anyone looking to buy a new or used car. buying here. Joe Rodriguez was very helpful from start to finish. Would recommend this dealership to anyone looking to buy a new or used car. More
Really Good Job Sam I was able to work most of the deal before I came in. So when I got there I was in and out. I hate buying cars but this experience was great. Thank yo I was able to work most of the deal before I came in. So when I got there I was in and out. I hate buying cars but this experience was great. Thank you Sam for making this a great experience. More
Thanks Paul! Thanks Paul and Russell and Smith Ford. Great deal and a great experience!! I'll definitely tell my family and friends. Paul made it so easy for me Thanks Paul and Russell and Smith Ford. Great deal and a great experience!! I'll definitely tell my family and friends. Paul made it so easy for me to make a decision. Love my Ford! More
Great Our Salesman Stephen Brooks was very attentive to our request in finding an automobile. He spent quality time with us and met our needs. He was know Our Salesman Stephen Brooks was very attentive to our request in finding an automobile. He spent quality time with us and met our needs. He was knowledge and worked with us on an agreeable price. Super nice guy. A true asset to the company and a good salesman. Our overall experience was great. Thank you More
The Best Experience! Jack Carney and Paul Tampkin made for an awesome experience and we could not be happier. We were in and out in less than three hours and that was incl Jack Carney and Paul Tampkin made for an awesome experience and we could not be happier. We were in and out in less than three hours and that was including the time it took to find the vehicle we wanted and do the paperwork...and this was done at month end!! More
AWESOME ! From the time I applied for Ford Credit to the time I purchased the car was in a day! SalesmanPaul at Russell&Smith Ford called me @ about 9 a.m. ...I From the time I applied for Ford Credit to the time I purchased the car was in a day! SalesmanPaul at Russell&Smith Ford called me @ about 9 a.m. ...I told him what I wanted and how much I wanted my payments to be....By 3 that afternoon I was signing papers for my new SUV ....AWESOME Experience! Who would of thought you could actually walk out of a dealership without feeling like you sold. your soul to the devil ...Well let me say it again ..Russell& Smith Ford has outstanding employees and they treat you fair...By the time you leave you feel like family ...I will definitely be back and I will tell anyone who will listen if they are looking for a new car Russell & Smith is the dealership to go too...Also have to give cudos to my Salesman Paul for making the experience such a great one ..He is wonderful and Emmie in the Finance Dept is Star Quality ! Thank You Both ! Oh and whomever is reading this they deserve a raise of at least 100 k more a year..... :) More