Russell & Smith Ford

hybrid It was great Stephen and Damir were easy to work with They answered my questions and did nit put pressure on me to buy I will recommend R and S to It was great Stephen and Damir were easy to work with They answered my questions and did nit put pressure on me to buy I will recommend R and S to my friends More

Top Notch Team Joe Rodriguez and everyone at Russell and Smith Ford never let me down. I purchased my 5th vehicle from them and drove away with a BIG smile as usual. Joe Rodriguez and everyone at Russell and Smith Ford never let me down. I purchased my 5th vehicle from them and drove away with a BIG smile as usual. From the moment you walk in they make you feel at home. Keep up the great service guys! More

Thanks So Much Sam I'm so happy. I didn't think I could get into a car because of my situation. Sam did not give up like other dealers did. Thank you so much Sam. I'm so happy. I didn't think I could get into a car because of my situation. Sam did not give up like other dealers did. Thank you so much Sam. More

Great Experience! This was our first time dealing with Ford. We had a Chevy Equinox and got good value for the trade. Paul , the sales manager was very friendly and acc This was our first time dealing with Ford. We had a Chevy Equinox and got good value for the trade. Paul , the sales manager was very friendly and accommodating. The dealership was spotless and the waiting area very comfortable. We had a very small window in which to work out a deal. They were fast and answered all of our questions. We will definitely go back to them. More

2015 Explorer The buying experience at Russell & Smith was a great event. Paul took his time showing me all the bells and whistlers in the vehicles and let me take The buying experience at Russell & Smith was a great event. Paul took his time showing me all the bells and whistlers in the vehicles and let me take my time to decide on everything. I would recommend him to everyone. More

Awesome! I typically take forever to purchase a vehicle. With all the hassle, back and forth, price haggling, etc... It can become quite a nuisance. However, w I typically take forever to purchase a vehicle. With all the hassle, back and forth, price haggling, etc... It can become quite a nuisance. However, working with Chris and Emmie was the exact opposite. I picked my car, went through finance process and was driving in no time! Great efforts, great service and I would definitely recommend checking these guys out!! More

Excellent Customer Care! Chris and Anthony took very good care of me. Chris found the car that I wanted to purchase and provided information quickly that I requested. Anth Chris and Anthony took very good care of me. Chris found the car that I wanted to purchase and provided information quickly that I requested. Anthony made the final stages of the purchase very easy. I have a great big smile on my face when driving, because I love the way the car rides and all the features in my new Ford Focus Hatchback. :) :) More

F150 Lariat at a Great Price! I submitted a request for quotes on a 2014 F150 Lariat SuperCrew through USAA's car buying service in order to get bottom-line quotes from Ford dealer I submitted a request for quotes on a 2014 F150 Lariat SuperCrew through USAA's car buying service in order to get bottom-line quotes from Ford dealers in the Houston area. Paul Tamkin at Russell & Smith Ford's internet office contacted me with a quote that was very close to my desired price. Other dealerships were not even within $2,000 of the price I wanted, and one salesperson from another dealership told me it is not possible to get what I want for the price I want. He was correct; the new truck I drove away with from Russell and Smith was $20 over the price I wanted. I believe I got a really good deal, and a great truck. The people at the dealership, from the salesman, to the finance professional, to the folks in the service department were friendly, professional, quick, and dealt with me with dignity. I have always hated buying cars, and have bought several cars from CarMax so that I would not have to haggle. There was no haggling here, as everything went smoothly. I would highly recommend checking out this dealership; all dealerships are not created equal. More

Sam was a big help Sam found exactly what I was looking for and got to the payment I wanted and I was in and out. Love my new F150. Thanks Sam found exactly what I was looking for and got to the payment I wanted and I was in and out. Love my new F150. Thanks More

Great Customer Care My husband and I were interested in one of the cars on the used inventory lot. We saw 2 preowned Nissan Maximas. Since the dealership was closed, we My husband and I were interested in one of the cars on the used inventory lot. We saw 2 preowned Nissan Maximas. Since the dealership was closed, we inquired by internet, and Paul Tampkin was our contact; spoke to Paul by phone, who encouraged my husband and I to come in. Paul was with another customer, so he referred us to Stephen Brooks, Sales Consultant. Stephen road with us in the 2012 Maxima, providing us all the great benefits of owning the car. We were impressed, happy with the note payment, as a result Stephen sealed the deal! We will referred others who is interested in purchasing a vehicle. More