Russell & Smith Ford
Houston, TX
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661 Reviews of Russell & Smith Ford
Buying new f150 I cannot say enough good thing about Russell and Smith Ford. Fast and friendly service. Thanks Chris Alvarez for making my buying experience a good o I cannot say enough good thing about Russell and Smith Ford. Fast and friendly service. Thanks Chris Alvarez for making my buying experience a good one. More
Great Experience! This is the second time we have purchased a car from Russell & Smith. We always get great service and personal attention. We decided on a short term l This is the second time we have purchased a car from Russell & Smith. We always get great service and personal attention. We decided on a short term lease for a Ford C-MAX plug-in. There are really good incentives and the car is fantastic. Paul Tamkin was aweseom to work with and even helped me with a few details for a state rebate after the sale. These people know what they are doing. More
ford f150 lariat Paul made tje experience smooth and easy. He is very knowledgeable. Finance was eady to. ..Anthony was aldo well versed and jelped get best rates. Paul made tje experience smooth and easy. He is very knowledgeable. Finance was eady to. ..Anthony was aldo well versed and jelped get best rates. More
Heads above the competition After having my second bad experience with Joe Myers Ford, I went to Russell and Smith and got the truck I wanted at what I perceived was a fair price After having my second bad experience with Joe Myers Ford, I went to Russell and Smith and got the truck I wanted at what I perceived was a fair price with straight forward language. The salesperson was open and transparent. I couldn't be more pleased. More
Great Customer service and buying experience Buying experience was great from beginning to end. Natali and James were very helpful and knowledgeable and I would recommend them to anyone. No has Buying experience was great from beginning to end. Natali and James were very helpful and knowledgeable and I would recommend them to anyone. No hasseles and excellent customer service. Thanks for the great deal! More
Friendly and Helpful Test drove several vehicles. Salesmen were patient and answered my questions. They didn't have exactly what I wanted so we placed a custom order. The Test drove several vehicles. Salesmen were patient and answered my questions. They didn't have exactly what I wanted so we placed a custom order. The delivery took longer than expected. At first I was not receiving updates on the progress, but after I called a few times, my salesman started providing regular updates. The car arrived as ordered and looks great. Stephen gave me an excellent lesson in driving manual, which I greatly appreciate. My major complaint is being surprised with a warranty offer just before signing all the paper work. I thought all the money talk was over, I was tired, and really didn't want to think about spending more money at that point. I would have preferred to learn about that during the initial conversation about payment, not after all of the activity which led up to the final agreement. Otherwise, it was a good experience. I even got a follow up phone call to see how I was doing and to offer another introduction to the car if I need it. More
Cheers! My experience today was the best! I had gone to other dealerships as before and was turned away. I am now a LOYAL customer to Russel and Smith Ford. My experience today was the best! I had gone to other dealerships as before and was turned away. I am now a LOYAL customer to Russel and Smith Ford. Everyone is welcoming and nice, gives me the feel of Cheers! Where everyone knows your name. I drove off with zero down and my first new car in years! Great interest rate! Chris worked with and walked me through the entire process! Emmie was wonderful in finding me the lowest rate. Well definitely be returning. More
FANTASTIC!!!! My vehicle buying experience was perfect from beginning to the end. No problems, no hassles, excellent customer service from my sales man Chris Alvare My vehicle buying experience was perfect from beginning to the end. No problems, no hassles, excellent customer service from my sales man Chris Alvarez. I highly recommend Russell & Smith Ford! More
AWESOME WEST BELLFORT COMPLETE AUTO REPAIR WE ARE A MECHANIC SHOP AND WE DEAL WITH A LOT OF FORD VEHICLES, AND WHEN IT COMES TO PARTS, PRICES, DIAGRAMS, E WEST BELLFORT COMPLETE AUTO REPAIR WE ARE A MECHANIC SHOP AND WE DEAL WITH A LOT OF FORD VEHICLES, AND WHEN IT COMES TO PARTS, PRICES, DIAGRAMS, ETC.. FERNANDO FUERTE EXT#4569 IS THE ONE TO CALL. HIS EXPERIENCE IS TOP OF THE LINE. OF COURSE, WE HAVE DEALT WITH BUTCH IN THE DIESEL DEPARTMENT AND HE IS ALSO EXCELLENT. OVER ALL WE ARE VERY SATISFIED WITH THE SERVICE WE RECIEVE EVERY TIME WE CALL AND/OR VISIT. THANK YOU RUSSELL AND SMITH FORD TEAM!!!!! More
parts purchase I purchased parts from Fernando Fuerte. He was very knowledgable and extremely polite on the phone. I got my parts quickly and the job done. Thanks fo I purchased parts from Fernando Fuerte. He was very knowledgable and extremely polite on the phone. I got my parts quickly and the job done. Thanks for a great experience. More