Russell & Smith Ford

Awesome Job Joe!! I recently worked with Joe with purchasing a new F-150 he made the process go smooth and explain everything in great details as we went along. He did I recently worked with Joe with purchasing a new F-150 he made the process go smooth and explain everything in great details as we went along. He did everything he could to get me the price I was looking for without all the "salesman" pitches and jargon. Overall my purchase from Russell & Smith, and work with Joe should be the standard of how all dealership should operate. We will be doing this again!!!! More

Good Job Man Sam did a great job in helping me buy a car. I live very far and was able to do mosty everything over Internet and the phone. Sam did a great job in helping me buy a car. I live very far and was able to do mosty everything over Internet and the phone. More

Thank you Sam for you help I'm very happy with my purchase of my new f-150. I went to other dealers and did not have a good experience. Thanks for all your help Sam. I'm very happy with my purchase of my new f-150. I went to other dealers and did not have a good experience. Thanks for all your help Sam. More

Great Service Before & After the sale ???? YESSSS!! It was a refreshing change to experience service after the sale! Paul followed up and made good with all his promises. I yet have some unresolved bu It was a refreshing change to experience service after the sale! Paul followed up and made good with all his promises. I yet have some unresolved business that is not yet complete, but I have faith that Paul will be there 100% of the way! I will be glad to follow up in the future and give you an update on future service! Thanks Paul! More

buying a newtruck It was an absolute joyful experience dealing with sales consultant Connie Ford and finance manager Natali Wood. Connie went over and above to find us It was an absolute joyful experience dealing with sales consultant Connie Ford and finance manager Natali Wood. Connie went over and above to find us the exact truck we were looking for. She excels in customer service. Natali was very knowledgable on the finance side and explained in great detail all finance options along with extended warranties etc. We would highly recommend Russell and Smith to anyone that is purchasing a new vehicle based on our experience with Connie and Natali. Any new car purchases in the future will be with Russell and Smith. More

Paul Is The Man!!! Had a GREAT experience at Russell & Smith Ford. Paul Tamkin will be recommended by me for a long time to come. He was the best salesman I've ever done Had a GREAT experience at Russell & Smith Ford. Paul Tamkin will be recommended by me for a long time to come. He was the best salesman I've ever done business with, a true pleasure to work with. He knew what he was talking about when it came to the vehicle I purchased, knowledge of the stock available at the dealership, and very clear and simple when it came to explaining the numbers when it got down to the $$$ aspect. I will definitely be going back to this dealership for my future vehicles. More

Thank you Paul Tamkin! Mr. Carney-I want to personally tell you about my experience with Paul Tamkin. First of all, the whole buying experience took the least amount of tim Mr. Carney-I want to personally tell you about my experience with Paul Tamkin. First of all, the whole buying experience took the least amount of time ever in my purchasing a new vehicle....Thanks to Paul. I didn't even have to talk with the sales manager! A first. Secondly, Paul is outstanding! Professional, courteous, prompt, personal, friendly...you're very lucky to have a sales consultant that so well represents your dealership. We enjoyed the entire experience and we owe that to Paul. So please thank him for us and we will do our best to find another reason to buy a vehicle from him. Thanks Paul! And thanks Russell & Smith! More

Hassle Free Buying Experience It had been a while since our family had bought a vehicle, so we weren't sure about what to expect. The first thing we did was to look up vehicles onl It had been a while since our family had bought a vehicle, so we weren't sure about what to expect. The first thing we did was to look up vehicles online and compare prices between various dealerships. Though some of the prices were fairly even, the Russell Smith dealers stood out most of the time. For the particular vehicles that we had in mind, not only did they have them...but they had them at fairly lower prices than that of the competitors. We had read the reviews of many previous customers. so were also hoping to come with a great buying experience. And that is exactly what we got thanks to Stephen Brooks (A.K.A PH). From the moment he came out to greet in the lot, you could tell that he was a friendly person. He offered to help us and had none of the "buying pressure" that other salesmen are known for. Unlike the stories that your hear about evil sales people, PH was different. It was easy to talk to him and he assured us that he could be help and got us the vehicle that we came in for. For anyone reading this review online, you'll be in good hands with anyone from Russell Smith Ford, but know that PH will definitely make sure that you have a great buying experience. P.S Ford Model vehicles have been in our family for as long as I can remember, and will continue to be so. More

Fair Deal - Courteous Sales Given a fair price. Sales member additional time to explain various features of vehicle and also followed up after initial visit - very courteous. Fi Given a fair price. Sales member additional time to explain various features of vehicle and also followed up after initial visit - very courteous. Finance member was professional and worked to locate a good interest rate. More

Exceeded my Expectations!! Greg Ortega Ford F150 King Ranch Finally found a Dealership where I enjoyed buying a New Truck! Special ordered Truck in Dec. Paul kept me informed Greg Ortega Ford F150 King Ranch Finally found a Dealership where I enjoyed buying a New Truck! Special ordered Truck in Dec. Paul kept me informed through the whole process. Thanks Paul you were ECELLENT! More