Russell & Smith Ford
Houston, TX
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661 Reviews of Russell & Smith Ford
the best dealership experience IMO I received the best buying experience i could have ever hoped for! If youre looking for a great used car and for the best price stop looking and head I received the best buying experience i could have ever hoped for! If youre looking for a great used car and for the best price stop looking and head over to Russell and Smith Ford and ask for Damir Kurtalic. I bought a 2012 mustang from this establishment and let me tell you that its not over when you drive off of the lot. Any questions, comments, or concerns are greatly appreciated from the staff. They will do anything they possibly can to make sure that you are satisfied and keep being satisfied for as long as possible, i will definitely be buying my next vehicle at russel and smith ford! 5 stars! More
NEED PARTS Ext.# 4563 Fernando Fuerte. He is the one I order my ford parts from. His patient and he knows the parts very well. I explain what I need and he knows Ext.# 4563 Fernando Fuerte. He is the one I order my ford parts from. His patient and he knows the parts very well. I explain what I need and he knows what I'm taking about. Great Service Russell and Smith. Fernando your Amazing :O ;) More
BEST SALESMAN EVER MR.PATRICK MALLET WAS AWESOME. HE WAS VERY PATIENT THROUGH OUT MY ENTIRE CAR SHOPPING EXPERIENCE. HE MADE SURE I WASN'T JUST GETTING ANY CAR BUT THE B MR.PATRICK MALLET WAS AWESOME. HE WAS VERY PATIENT THROUGH OUT MY ENTIRE CAR SHOPPING EXPERIENCE. HE MADE SURE I WASN'T JUST GETTING ANY CAR BUT THE BEST CAR FOR ME AND ALSO THAT FITTED MY BUDGET. MR.MALLET IS A PEOPLE'S PERSON AND I WOULD HIGHLY RECOMMEND HIM TO OTHERS. EVEN AFTER THE CAR DEAL CLOSED, HE STILL CALLED TO CHECK ON ME TO MAKE SURE THE CAR WAS RUNNING AT ITS BEST. IT TOOK A WHILE FOR ME TO FIND THE RIGHT CAR, BUT IM GALD I CAME TO RUSSELL& SMITH. More
GOOD DEALS AND SERVICE JOE RODRIGUEZ WAS OUR SALES PERSON, HE MANAGED TO GET THE BEST DEAL AND I GOT A 50 MILES 2014 FORD TRUCK I AM HAPPY JOE RODRIGUEZ WAS OUR SALES PERSON, HE MANAGED TO GET THE BEST DEAL AND I GOT A 50 MILES 2014 FORD TRUCK I AM HAPPY More
Done Deal, First let me start by saying "I am a first time buyer." that being said, i came in not knowing my credit nor if i could even get into a new vehicle, i First let me start by saying "I am a first time buyer." that being said, i came in not knowing my credit nor if i could even get into a new vehicle, i met with Samuel D. Alvarez. and he said: "If you want a brand new Vehicle. Thats what your going to get!." His Helpfulness and willingness to work with me makes such a difference. Its an impeccable skill helping people, and he is an asset to ford. There are a lot of other dealerships selling the same thing. but not everyone can make there customer feel content and good about what they are buying and who they are buying from!. There is no doubt in my mind that sam already knows he has the skills to provide a service to his customers that makes him a winner. And excels him from a lot of others. I am now on my second car from him!. Emmie Weil helped me out understanding my new contract Amazingly. Highly rated!, ps. she needs a better pen.! More
Excellent service and going the extra mile I worked with Chris Alvarez to buy a new 2015 F150 at Russell & Smith Ford. Chris was outstanding and responsive in answering my questions and in help I worked with Chris Alvarez to buy a new 2015 F150 at Russell & Smith Ford. Chris was outstanding and responsive in answering my questions and in helping me get the deal I was looking for. I strongly recommend him! More
Great Experience Thank you to Paul Tamkin and the Russell and Smith Team for making my experience a great one. I designed a new 2015 F-150 and turned out great. These Thank you to Paul Tamkin and the Russell and Smith Team for making my experience a great one. I designed a new 2015 F-150 and turned out great. These guys showed me the courtesy everyone is looking for in a dealership and I will always recommend Russell & Smith Ford. More
Best car buying experience. Chris made everything easy and got me a great deal on a new vehicle. Not only that, he was able to give me a very generous amount for my trade in. I Chris made everything easy and got me a great deal on a new vehicle. Not only that, he was able to give me a very generous amount for my trade in. I have not been happier with ANY car I have ever purchased. His expertise in finding the best vehicle to fit my needs, friendly demeanor, and the time he took to show me all the features of my new car let me know customer satisfaction is his true goal. Emmie did a great job of explaining the terms of the loan as well as getting me a fantastic APR. This afforded me the opportunity to purchase an extended warranty which will protect my vehicle for the life of the loan. If I can recommend only one dealer it would be this one. More
Thank you James & Anthony! My husband & I came in to by a Ford Flex this week. Our salesman, James, was really great! He was extremely helpful & made us feel very comfortable My husband & I came in to by a Ford Flex this week. Our salesman, James, was really great! He was extremely helpful & made us feel very comfortable & happy to buy a car from Russell & Smith. We also worked with Anthony in the finance department & he was really great as well. He did make sure to explain any programs, extended warranties, etc. to us but when we told him we were not interested in the extras he was not pushy at all & did not bring it back up. My husband and I were extremely impressed by that because when we bought our previous car at another dealership the finance people were very pushy and acted angry and personally offended when we turned down the extras. He got us out the door very quickly & with no hassle. I was also impressed that our salesman, James made sure to have the car prepared & waiting to go when we were finished with the financing. He also checked up on us the next day to make sure we were still happy with our new car & to ask us if there was anything else he could help us with. We will definitely use Russell & Smith Ford next time we buy a car. More
Great service, great car! We were so happy with our Focus but we realized we needed a bigger car. We originally were thinking of switching the Focus for an Escape, well... we e We were so happy with our Focus but we realized we needed a bigger car. We originally were thinking of switching the Focus for an Escape, well... we ended buying the Escape and keeping the Focus! we got such a good price for the Escape. Great service, very kind people and the cars are awesome. Guess we will stick with Ford @ Russell & Smith for long time... Thank you so much Damir! More