Russell & Smith Ford

Best Deal in town and professional/quick to respond Went and took a test drive of 2015 Mustang v6 and turbo 4, liked the v6 pick up better so I got a quote and called every dealer in town and some out o Went and took a test drive of 2015 Mustang v6 and turbo 4, liked the v6 pick up better so I got a quote and called every dealer in town and some out of town negotiated back and forth with the dealerships that would give an honest "out the lot" price with ttl etc over the phone/email you might be surprised how high a percentage dealerships tried to use smoke and mirror tactics and try to discredit others. Everyone at R and S was friendly and professional about my comparison shopping and back and forth As for the deal, I got it for 2400 less than kbb thought my target price should be More

Very good attention to customer Joe took the time to explain all the features in the car in a very detailed manner. He is very knowledgeable and understanding. He also explained in t Joe took the time to explain all the features in the car in a very detailed manner. He is very knowledgeable and understanding. He also explained in the detail additional offers from the dealer not listed on website. More

Will refer my family and friends Bought a car from Chris Alvarez and it went seemless.He had my paperwork ready and actually took his time and went over every feature of my new Fusion Bought a car from Chris Alvarez and it went seemless.He had my paperwork ready and actually took his time and went over every feature of my new Fusion.This is the 4 th vehicle that my family has bought from Chris.He took me over to service and intruduced me to a bunch of them. More

Best Customer Service When I walked in Chris and Sales team were exceptional. I felt they truly wanted to help and make the best deal possible. Chris was very honest and t When I walked in Chris and Sales team were exceptional. I felt they truly wanted to help and make the best deal possible. Chris was very honest and treated our family better than I've ever been treated walking into a dealership. It was the best experience I've had buying a vehicle hands down. More

Great salesman Patrick went above and beyond to get me in a car that I needed and could afford. He also stayed and showed me the great qualities of the car and how Patrick went above and beyond to get me in a car that I needed and could afford. He also stayed and showed me the great qualities of the car and how the functions worked. He didn't just make a sale and run to the next person. My fiance will be buying a car at the end of the year and we will be back for sure. Great asset in your sales team...or at least that one. Way to go Patrick!!!! More

Best car buying experience ever! This was hands down the best car buying experience we ever had. Jay Jiminez and the rest of the team there did an outstanding job. There was pushing o This was hands down the best car buying experience we ever had. Jay Jiminez and the rest of the team there did an outstanding job. There was pushing or haggling. We did some research and the first offer they made was already very competitive. Very pleasant experience. Highly recommended. More

Beyond the standard experience! This buying experience was the smoothest and most pleasant we have had ever! Our Salesman, Justo "Jay" Jiminez was beyond patient and not pushy at This buying experience was the smoothest and most pleasant we have had ever! Our Salesman, Justo "Jay" Jiminez was beyond patient and not pushy at all when we were trying to decide the Model, color, etc. He made sure we were absolutely pleased with our selection, and by far, he exceeded our expectations in both Service, and Finance deal. I was also very impressed with the level of Team Work there is at this dealership. Even when it was way past closing time (and on a Saturday night, with bad weather), everybody worked together and waited to do their part until the Deal was over. I would definitelly buy from them again! Thanks Jay for the great experience :) More

Excellent Car Buying Experience!!!! Great Customer Service!! Ask for Sam Alvarez he is a great Sales Person, very professional and helpful it was a very easy and great car buying experie Great Customer Service!! Ask for Sam Alvarez he is a great Sales Person, very professional and helpful it was a very easy and great car buying experience!!! Thanks Sam!!! More

10 star all around OUTSTANDING service This by far has to be the best dealership around and it's all thanks to stePHen he found us a great deal on our mustang and was out the door basically This by far has to be the best dealership around and it's all thanks to stePHen he found us a great deal on our mustang and was out the door basically the same day. The staff is very friendly and very informative about there cars. Would recommend them to everyone. More

Jay was the best sell man I have ever delt with! My review I give Russell and Smith is a Five Star for great service and great salesman Jay. The sales manger was great no war when it came to price I My review I give Russell and Smith is a Five Star for great service and great salesman Jay. The sales manger was great no war when it came to price I set my range and they exceeded my expectation . Thanks Brad More