Russell & Smith Ford

quick and efficient we wanted a safe, preowned vehicle for our daughter, but could not find one suitable. Russell and Smith ran an ad for an Escape SE at an amazing pric we wanted a safe, preowned vehicle for our daughter, but could not find one suitable. Russell and Smith ran an ad for an Escape SE at an amazing price. We called Connie Ford and James Mangual and they immediately put the deal together. More

Great service Great people to buy a truck from. Came in there with a trade in to buy a new truck and they worked with me to the price I was willing to pay. Great people to buy a truck from. Came in there with a trade in to buy a new truck and they worked with me to the price I was willing to pay. More

Couldn't be happier,so glad I contacted Sam Alvarez! I was in the market for a used truck and contacted multiple dealerships via the internet. I received emails and texts immediately from all (most were I was in the market for a used truck and contacted multiple dealerships via the internet. I received emails and texts immediately from all (most were auto computer programs) with additional information requests,coupons,etc.,unfortunately the needs I expressed were not being addressed as much as what the dealerships were pushing. Then I got a phone call from Sam Alvarez concerning exactly what I was interested in,he had a used truck that had all the features I requested and more. The vehicle was priced a bit out of my budget so I made a counter offer which was immediately considered and ultimately returned at just $500.00 more than my offer. At this point I was impressed and decided to visit Sam in person at the dealership for vehicle inspection and test drive. When I arrived I was greeted and within minutes was talking the deal over with Sam,I had some special circumstances that made the deal a bit more challenging,not only did Sam know his business but he made the sale happen thru impressive personal effort. I drove my beautifully detailed,pristinely maintained truck off the lot just a short time later. I have had a chance to somewhat put the truck thru its paces and must say it has out preformed my needs and expectations. For any future needs I will first inquire at Russell and Smith Ford and certainly deal with Sam Alvarez as well as the other fantastic staff. More

My wife and I had the perfect experience This was our first car buying experience, and Chris and his team made it seem so easy. No stress what so ever. We showed up on a Saturday evening, a This was our first car buying experience, and Chris and his team made it seem so easy. No stress what so ever. We showed up on a Saturday evening, and we returned Monday afternoon to pick up our new Fusion. It was so simple and so easy to get in and out. Chris and his team are some of the best people you can work with. 5 Stars! More

Excellent service Mr. Alvarez made a normally stressful situation go along smoothly. He explained everything thoroughly and answered questions I had before I had a chan Mr. Alvarez made a normally stressful situation go along smoothly. He explained everything thoroughly and answered questions I had before I had a chance to ask him by the end of the sale I felt like I have known him for years. I highly recommend Chris. More

Great experience I had a great experience, Sam helped me get exactly what I wanted within my price range and even helped me get discounts without asking for them. I had a great experience, Sam helped me get exactly what I wanted within my price range and even helped me get discounts without asking for them. More

Ask for Sam! All I can say is you have a happy customer here. Everything went smooth and I appreciate Sam my salesperson for everything he did for us. Thanks again All I can say is you have a happy customer here. Everything went smooth and I appreciate Sam my salesperson for everything he did for us. Thanks again! More

Our "Salesman" Stephen Brooks is the best! After surviving a horrible wreck, where I had to be cut out of my vehicle and going through the hoops with insurance company, Stephen was the best at After surviving a horrible wreck, where I had to be cut out of my vehicle and going through the hoops with insurance company, Stephen was the best at locating vehicles for me to choose from. He called me several times with vehicles for me to test drive and see if they were good match for me. Even friends came to test drive with me, since being so shaken-up by wreck. Stephen was so understanding about the trauma and things one goes through. He will assist you and thinks of alot of areas that are important in purchasing another vehicle. He did his research and was a terrific Account Executive for this dealer. Heck, we were ready to adopt him! Stephen Brooks really goes the extra mile for his customers.. I will send him all my friends business and I will make future purchases from him. Our finance person was wonderful and made closing so easy! More

Stephen Brooks is professional, helpful, and knowledgeable. I appreciate the expertise and help I received from Stephen Brooks. The entire dealership experience has been excellent. Everyone was friendly and cou I appreciate the expertise and help I received from Stephen Brooks. The entire dealership experience has been excellent. Everyone was friendly and could answer all my questions. I am not choosing to purchase right now but will come back when ready. More

Replacig my 2013 Ford Fiesta, which was totaled. My 2013 Ford Fiesta, was totaled. Went online, to Russell and Smith Ford, looking for a replacement. Surprised and happy to see Sam Alvarez, name po My 2013 Ford Fiesta, was totaled. Went online, to Russell and Smith Ford, looking for a replacement. Surprised and happy to see Sam Alvarez, name pop up. I bought my 2013 Ford Fiesta, from Sam Alvarez, in December 2013. I told him what I wanted and he found exactly what I wanted in my new car.He had all the paper work ready, when I came in, Saturday May 30, 2015. Drove out in my Ruby Red 2015 Ford Fiesta, the same morning. He set up my cell phone, in the new car and went over all the options, with me. Russell and Smith has a great dealership. All my service work, was done at this dealership. All employees are knowledgeable, respectful and friendly. More