Russell & Smith Ford

Fast&Friendly Service I am giving Russell&Smith Ford and Joe Rodriguez 5 stars because they gave me a stress free car buying experience. I was in and out under 2 hours. I am giving Russell&Smith Ford and Joe Rodriguez 5 stars because they gave me a stress free car buying experience. I was in and out under 2 hours. More

Great Service! James at Russell & Smith Ford just sold me an Escape and I love it! He showed me all the cool features of it in detail when we did the test drive. Aft James at Russell & Smith Ford just sold me an Escape and I love it! He showed me all the cool features of it in detail when we did the test drive. After I bought it, he remained in touch and helped me out when there was a problem. He personally walked me over to the service department and took care of everything! He even got my tank filled and ran my car through the wash before I got it back. Really went above and beyond what I could've hoped for. 10 out of 10! More

Great Experience I am so glad I stopped in at R & S Ford earlier last week. I was quickly greeted by Lee at the door. He was a very "no" pressure person, which I gre I am so glad I stopped in at R & S Ford earlier last week. I was quickly greeted by Lee at the door. He was a very "no" pressure person, which I greatly appreciate. He didn't have exactly what I wanted the first time I went in, but my gut told me he would the next time. Thankfully, I stopped back in on Sat, 7/4, otherwise I may have ended up making a purchase elsewhere that I wasn't completely happy with. I LOVE MY NEW FORD ESCAPE! It is a beautiful, wonderful car with all the specifications I was looking for. And, at a price that couldn't have possibly been met elsewhere. And, I am particularly pleased that I am Lee's first sale since his start at R & S Ford. He was a very easy person to work with. I would refer him to anyone I know looking for a car! Emmie was great to work with, also! She made signing all the paperwork a breeze. More

Nice and patient Jame is a very nice person. My husband and I went to Russell & Smith Ford. It was the first time for us to go to dealer. Jame provided an excellent ex Jame is a very nice person. My husband and I went to Russell & Smith Ford. It was the first time for us to go to dealer. Jame provided an excellent explaination for everything we want to know of the car. It was a very nice and comfortable experience for us. We have bought the car for two months. It is really a terrific car. We appreciate Jame very much! More

Wonderful Experience I just purchased a car from Russell Smith with the assistance of Chris Alvarez. I was a fantastic experience. Honestly I was nervous because it was I just purchased a car from Russell Smith with the assistance of Chris Alvarez. I was a fantastic experience. Honestly I was nervous because it was the first time I had to finance a car and Chris walked me through the process. He was a huge help. He was extremely patient with my endless questions and he was extremely knowledgeable about all of Russell Smith's inventory. I will continue to do business with Chris at Russell Smith in the future. Thank you again!!!! More

StrongF150 It was my first purchase with financing. I expected to get a small car or used truck and not really what I wanted. We explored many options both used It was my first purchase with financing. I expected to get a small car or used truck and not really what I wanted. We explored many options both used and new. Joe was very patient explaining what I needed to do to purchase the new F-150 I wanted. I really did not imagine it to be possible. After a lot of hard work and waiting Joe came back and said Ford would help us. I am very happy with my new truck and grateful for everything Russell and Smith did for me and my family. They gave us snacks and water while my kids played in play area and watched tv while we waited. Go see Joe Rodriguez today! F-150s Rule!! More

A+++ For Sam This will be my second car I bought from Sam. He always provides great service and is a really nice guy. He treated me with respect and made the entir This will be my second car I bought from Sam. He always provides great service and is a really nice guy. He treated me with respect and made the entire deal very easy. I am very happy with my purchase and would reccomend Sam to anyone buying a vehicle. Thank you very much More

Top notch experience from start to finish We recently purchased our 4th vehicle from Russell Smith Ford. Each time Sam Alvarez was our salesperson. Sam is accessible by phone, text, email, etc We recently purchased our 4th vehicle from Russell Smith Ford. Each time Sam Alvarez was our salesperson. Sam is accessible by phone, text, email, etc. which is great in today's busy world. Each sale has been top notch from start to finish. He discusses what you are looking for and does not try to upsell you on options you are not interested in. Much was done via text, phone, and email with little lost time in the dealership. In the end I ordered a vehicle with an expected 10-12 week delivery. To my surprise Sam called after just two weeks. He was able locate and get a vehicle to exact spec. Sam and Russell Smith Ford will always be our choice for vehicle purchase. More

Great Sales Person My husband and I went to Russell & Smith Ford to drop of his 2006 truck for service and decided to wander over to the new car side and see what new tr My husband and I went to Russell & Smith Ford to drop of his 2006 truck for service and decided to wander over to the new car side and see what new trucks were selling for these days. Had no intention of buying - we liked our 2006 Ford 150 (which we had purchased from Russell & Smith Ford in 2006) - great truck - very low mileage.....anyway, Tony Novoa came out to greet us and we immediately told him we were "just looking". He was great - no pressure - kept with us and patiently answered all our questions - was very knowledgeable. Long story short - we found a truck we really liked and started to get serious. Even after Tony found out our employer had a plan that got us a great discount (which meant Tony got little or no commission) he stuck with us all the way as if he was making the biggest commission of his career. We have bought almost every new Ford./Mazda we have owned in the last 20+ years from R&S and plant to stick with them in the future because of sales people like Tony....great job! More

Great Service Bart Callier was an excellent sale's representative, got me a good deal, and treated me like family. I highly recommend his services at Russell and Sm Bart Callier was an excellent sale's representative, got me a good deal, and treated me like family. I highly recommend his services at Russell and Smith Ford. ???? More