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Russell & Smith Ford

Houston, TX

3.1
661 Reviews

3440 S Loop W

Houston, TX

77025

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661 Reviews of Russell & Smith Ford

June 01, 2016

I LOVE my Edge!! THANK YOU JOE! Walking into Russell and Smith Ford was nerve wrecking, but Joe eased away any concerns I had by listening to exactly what I was looking for. Not only More

by cynrod1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Joe Rodriguez
Jun 03, 2016 -

Russell & Smith Ford responded

Thank you for this awesome review! We really appreciate you taking the time to share your experience with our team and we'll be here for you if you ever have any questions about your new ride. Thanks again!

May 31, 2016

Very good really good job Joe and the whole team, an amazing experience, very satisfied left there driving my new car, I would recommend my friends to go forth More

by Elsamurai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
May 31, 2016 -

Russell & Smith Ford responded

Thank you for the recommendation! We're glad Joe and our team could help you find a new ride that you loved and we'll be here for you if you need anything else from our team. Thanks again!

May 31, 2016

Getting out my old car into a new one easy as 1,2,3! When I decided to get a new car a friend refered me to Joe Rodriguez. I gave him a call to get some feedback on a F150 and a Edge. I was expecting for More

by Satisfied customer611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
May 31, 2016 -

Russell & Smith Ford responded

We were more than happy to help! We'll always do our best to make sure you have all the information you might need to make your decision on the vehicles you're looking at. We can't wait to help you out again soon. Thank you!

May 28, 2016

Joe Rodriquez Mr Rodriquez was very professional, he was not a high pressure salesman which was a plus for me. He answered all my questions. He met my expectations. More

by Bentley1957
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
May 31, 2016 -

Russell & Smith Ford responded

That's what we like to hear! Customer satisfaction is our number one goal and we're glad Joe and our team could help you find the truck you had your eye on. Please let us know if you need anything else. Thank you!

May 19, 2016

Great service and great price! Go see Chris A!!! From the moment we walked in to the time we walked out Chris A and the staff at Russell and Smith Ford were great. Chris is a very straight forward s More

by Ivann6877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Alvarez
May 19, 2016 -

Russell & Smith Ford responded

We're glad we could help! If there is ever anything else our team can do for you, please don't hesitate to let us know. Thank you!

May 18, 2016

Sport Explorer The purchase process went pretty smooth, I waisted no time. Joe Rodriguez made it super easy. Joe is very knowledgeable, he explained all the features More

by Mag.A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
May 19, 2016 -

Russell & Smith Ford responded

That's what we like to hear! Our team will always be working for you to help you find a vehicle that you love. Please come back in to see us if you ever have any questions about your Explorer. Thank you!

May 16, 2016

Mr. Rookie He knows his product knowledge and explains everything clearly. Does not do the back and fourth game. I was straight to the point with PH and he gave More

by 1234567890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Brooks
May 17, 2016 -

Russell & Smith Ford responded

That's what we like to hear! Customer service is very important to our team here at Russell & Smith Ford and we're glad you had such an awesome experience with us. Thank you for sharing this and we hope to see you again!

May 12, 2016

New 2016 F 150 My time at Russell and Smith was one of the best buying car experience I have had an a while and I have owned many Fords in the past. My salesman was More

by Lovemy150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Guillory
May 12, 2016 -

Russell & Smith Ford responded

That's what we like to hear! We'll always do our best to make sure you have an awesome experience when you're working with our team. We hope you're loving your new truck and we hope to see you again soon. Thank you!

May 10, 2016

Awesome The fast friendly service that we received was the best that I have experienced in years. My sales representative, Connie Ford, is a very personable More

by Neicy4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Ford
May 10, 2016 -

Russell & Smith Ford responded

That's what we aim for! We know your time is extremely important so we'll do our best to get you out on the road in your new ride as quick as we can. Thank you!

May 10, 2016

Second time Buying! I came back to Russell and smith Ford to buy my second car, for having great service the first time around. The staff was very friendly and attentive More

by AGonzalez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
May 11, 2016 -

Russell & Smith Ford responded

Thank you for coming back to see us once again! We really appreciate your loyalty and support and we're glad to hear you're loving your new Escape. Feel free to stop back in to see us again if you need anything else. Thanks again!

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