Russell & Smith Ford

Efficient Everyone was pleasant to do business with. Treated you like a friend not just another service call. Quick and efficient service and price was very rea Everyone was pleasant to do business with. Treated you like a friend not just another service call. Quick and efficient service and price was very reasonable More

Fast oil change Great service very quick and kept me updated to know when was my car was ready. Very friendly and professional workers. Would recommended here for ser Great service very quick and kept me updated to know when was my car was ready. Very friendly and professional workers. Would recommended here for service More

The service was excellent The service was excellent. The wait time was not long and they keep you informed what is going on with your vehicle. I all ways go to Russell And Smi The service was excellent. The wait time was not long and they keep you informed what is going on with your vehicle. I all ways go to Russell And Smith Ford because of good service. More

Great service These guys are thorough and they do a great job! I went in for a simple tailgate issue and these guys fixed that plus two extra recall stuff. Plus th These guys are thorough and they do a great job! I went in for a simple tailgate issue and these guys fixed that plus two extra recall stuff. Plus they topped off my fluids and did a thorough inspection of everything else. Oh, and the wifi is strong! More

Quick Service Keith Black always takes care of us in a prompt and friendly manner. We would definitely recommend this service department and Keith Black. Thanks for Keith Black always takes care of us in a prompt and friendly manner. We would definitely recommend this service department and Keith Black. Thanks for getting things handled. More

EZ drop off and pick up. The online scheduler didn't work, the chat people were somewhat helpful but I needed more. Once I made it to the dealership, Keith Black was very help The online scheduler didn't work, the chat people were somewhat helpful but I needed more. Once I made it to the dealership, Keith Black was very helpful. More

Eric was excellent The guys are great. Very professional. I will continue to have my car maintained there. Thanks to Eric for getting me in and out quickly. The guys are great. Very professional. I will continue to have my car maintained there. Thanks to Eric for getting me in and out quickly. More

Awesome! I am so glad that I brought my car here! I was having trouble with Big Star Ford so I decided to take my car elsewhere. The reviews on this place help I am so glad that I brought my car here! I was having trouble with Big Star Ford so I decided to take my car elsewhere. The reviews on this place helped me decide to take my car here. The service was great. I was kept up to date on what was going on with my car. I will be back with any future issues with my car and when I ready to purchase a new one. More

Ford Fusion 2018 Ali...my sale rep and Samuel....sales director took very good care of me. I’m driving out of the dealership in my 2018 Fusion. They work hard getti Ali...my sale rep and Samuel....sales director took very good care of me. I’m driving out of the dealership in my 2018 Fusion. They work hard getting me a great deal with the finance company. I can say I had God and two of the best great guys in my corner. If anyone looking for very great customer service....look these two guys up at Russell and Smith Ford. Thanks a lot for a well done job. More

For Air Bag Recall I was hesitant to go because of reviews but I'm glad I was taken care by Manger Bryan F. FAST-ProService. THANK YOU. Recommended. I was hesitant to go because of reviews but I'm glad I was taken care by Manger Bryan F. FAST-ProService. THANK YOU. Recommended. More