Russell & Smith Ford

Service (Electrical) A very professional yet down-to-earth experience. Bryan was very friendly, helpful, suggestive, and great in explaining the details. The electrical s A very professional yet down-to-earth experience. Bryan was very friendly, helpful, suggestive, and great in explaining the details. The electrical serviceman had the patience to inspect the vehicle wire by wire to determine the issue. Thank you, gentlemen. More

Rory good service I have re wives outstanding service on every visit to the dealership The service crew work hard to find the problem with the electronic sensors and I have re wives outstanding service on every visit to the dealership The service crew work hard to find the problem with the electronic sensors and kept me informed of the problem Excellent service More

Sales Connie was amazing, she went back and forth to get many car keys for me to test drive, she helped through sitting up the car after purchase. Also Chri Connie was amazing, she went back and forth to get many car keys for me to test drive, she helped through sitting up the car after purchase. Also Chris was really good and finalizing the car paperwork and the car itself. The last but not least is Daniella, she was super nice, she helped me through the financing and she did very will explaing all the paper work and warranties. More

russell and smtih ford service department the service department's personal, for the most part are friendly, courtesy and eager to assist you, my go to guy is Mr. Lance Armer, he makes my vis the service department's personal, for the most part are friendly, courtesy and eager to assist you, my go to guy is Mr. Lance Armer, he makes my visits pleasant, and when I can I prefer dealing with him. More

Service and salesman Mr Gonzalez, Mr Smith from service section were extraordinarily professional gentlemen. Mr Ali (salesman) provided his expertise in selling to me the Mr Gonzalez, Mr Smith from service section were extraordinarily professional gentlemen. Mr Ali (salesman) provided his expertise in selling to me the F-150 truck. Totally awesome experience. Thank you for your support. More

Service - very nice and helpful My sister and I had a flat on our work vehicle. The young man, service rep, was very nice, helpful and professional. Would definitely use them again My sister and I had a flat on our work vehicle. The young man, service rep, was very nice, helpful and professional. Would definitely use them again. More

Great Job! Excellent Service! My problem was handled expeditiously! I will be certain to return to Russell & Smith Ford for any future problems. Keith, keep up t Excellent Service! My problem was handled expeditiously! I will be certain to return to Russell & Smith Ford for any future problems. Keith, keep up the good work! More

NOTHING BUT POSITIVE I HAVE HAD NOTHING BUT POSITIVE EXPERIENCES WITH THE SERVICE DEPARTMENT AND THE EMPLOYEES. EVERY ONE IS CUSTOMER FRIENDLY AND VERY ATTENTIVE. THE RESP I HAVE HAD NOTHING BUT POSITIVE EXPERIENCES WITH THE SERVICE DEPARTMENT AND THE EMPLOYEES. EVERY ONE IS CUSTOMER FRIENDLY AND VERY ATTENTIVE. THE RESPONSE TIME ONCE YOU DRIVE INTO THE SERVICE LANE IS VERY PROMT AND THE SERVICE ADVISOR'S ARE QUICK TO DETERMINE YOUR NEEDS AND PROCESS THE SERVICE PAPERWORK. SHANE WORSHAM, ABRAHAM NINO, AND KEITH BLACK WERE ALL INVOLED AT SOME POINT DURING OUR SERVICE WORK AND WERE NOTING BUT VERY PROFESSIONAL. I WOULD HIGHLY RECCOMMEND RUSSELL & SMITH FORD. l..CARNES More

Very dependable I have been taking my cars to Russell & Smith Ford for years. I bought my second car from this location. I never have any doubt about work being done I have been taking my cars to Russell & Smith Ford for years. I bought my second car from this location. I never have any doubt about work being done on my car. I trust and believe the work will be done right. I dealt with Morgan Thompson today (9/18/18) she was very knowledge and informative. And Victor worked on my car, to my satisfaction. More