Russ Darrow Chrysler Dodge Jeep RAM of Madison

The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

I recently worked with Dan while shopping for a new vehicle, and the experience was genuinely outstanding. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. What vehicle, and the experience was genuinely outstanding. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. What stood out most was how straightforward he was. No pressure. No games. Just clear answers, honest guidance, and someone who clearly knows the car business inside and out. Dan listened to what I needed, walked me through the options without pushing anything unnecessary, and made the entire process surprisingly easy. He went above and beyond to make sure I felt confident in the decision, and it’s rare to meet a salesperson who genuinely puts the customer first. If you’re looking for someone who’s patient, trustworthy, and great at what he does, ask for Dan. You won’t regret it. More

Easy to schedule appointment. Also, work with the service department. Easy to understand communication for the needs of my vehicle. Also, work with the service department. Easy to understand communication for the needs of my vehicle. More

Very happy with everything, only thing is tire pressure was 5 pounds low this morning when I checked. It was cold last night but to drop 5 pounds doesn't seem what I've experienced in the past with my old was 5 pounds low this morning when I checked. It was cold last night but to drop 5 pounds doesn't seem what I've experienced in the past with my old truck. Two or three seems 'normal' from what I remember. But I can't say for sure! More

I'm very happy with the dealership and Aly. I would call here again. Okay Very satisfied. I would call here again. Okay Very satisfied. More

The people at the dealership were friendly. They answered all my questions Overall a pleasant experience They answered all my questions Overall a pleasant experience More

They recognized that i may have other options available to me vs.the contrat Honda was offering,, saving me $3000.00. They took the time to stay engaged personally throughout the process. Personal follow u to me vs.the contrat Honda was offering,, saving me $3000.00. They took the time to stay engaged personally throughout the process. Personal follow up once all paperwork was completed. They reputation as an honest customer centric dealership was evident. More

Went great. Needed new batteries and had the car towed there. Anthony and I had several phone calls the evening before to coordinate a tow drop off. He was very Needed new batteries and had the car towed there. Anthony and I had several phone calls the evening before to coordinate a tow drop off. He was very accommodating and helpful More

Through, friendly and efficient Lucas does an excellent job of explaining options of what was done. job of explaining options of what was done. More

Service department was quick, efficient and friendly. I've bought my last 2 cars from Bob Phillips and he's always great. I plan on working with Bob soon on my next car. I've bought my last 2 cars from Bob Phillips and he's always great. I plan on working with Bob soon on my next car. More