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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
778 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 778 reviews
Verified Customer
August 22, 2025
Friendly staff. Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed Did let me know my service recall would take longer than I expected so I didn’t stay for the 3-4 hours needed More
by mitdalglei
Employees Worked With
August 21, 2025
This location had top notch customer service from start to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I to finish. When I called to schedule an oil change for my Jeep, they were very friendly and offered many open appointment times, even the next day. I was able to drop my vehicle and keys after hours. The oil change occurred early the following day and I even received a text message with a video of the walk through check occuring under my lifted car, going point by point showing me each cleared system. This was unexpected and really cool! When I went to pick up the car, 3 separate staff greeted me when they saw me and walked me to the cashier's window. Top notch from start to finish, I wish every dealership was this good, truly. Nice job guys, keep it up. More
by Tpw8500
Employees Worked With
August 20, 2025
I had a positive experience. My salesman was Ben, and he was amazingly helpful during the whole experience! My salesman was Ben, and he was amazingly helpful during the whole experience! More
by KETS14
August 20, 2025
Fantastic dealership and salesperson! We are very pleased with our Jeep Grand Cherokee Overland. Thank you. Rita & Greg Tatusko We are very pleased with our Jeep Grand Cherokee Overland. Thank you. Rita & Greg Tatusko More
by Rita
August 18, 2025
We have known the DARROW FAMILY for years. First in the early 70s think the Milwaukee area. Now Madison!! Carissa was great. First in the early 70s think the Milwaukee area. Now Madison!! Carissa was great. More
by thommesen
Employees Worked With
August 16, 2025
Good service and good people Robert Jensen is the best he has helped me with both of my automobiles for years. he has helped me with both of my automobiles for years. More
by kz33
Employees Worked With
August 16, 2025
Always friendly and prompt service. I continue to drive from Columbus because I know I will get treated with great customer service. I continue to drive from Columbus because I know I will get treated with great customer service. More
by shlbnator
Employees Worked With
August 16, 2025
We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More
by MCKENZIE.ROBERT23
