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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.6
725 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 725 reviews

July 13, 2025

Was visiting from out of town, when driver's side windows suddenly malfunctioned. Brought car in. Alyson took care of getting everything set up and the mechanics were able to repair it, before I headed back More

by JCHODORA
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyson Mohr
Jul 13, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

July 10, 2025

Great job! Thanks to Chris for his patience and help!! See you again to sort out my radio! More

by KDZBME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 10, 2025

I feel they’ve always treated me fairly there. I like the video that they do around your car. More

by LISAMAROSTICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Chad Ellis chad.ellis@russdarrow.com

July 10, 2025

I was pleased with the process of getting my vehicle in. The work was done in the hour that I was told. My vehicle was cleaned after the work was completed. More

by j3doyle
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyson Mohr
Jul 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

July 10, 2025

Parker was very knowledgeable and helpful. He listened to our needs and worked with us to make sure we got exactly what we needed for our family vehicle. He was personable and engaging as well More

by kirchangie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

July 07, 2025

Service was great , could be a little friendlier soon arrival, other than that they didn’t do a very good job of explaining to me why my warranty for the dings to my vehicle wouldn’t be serviced there an More

by profiles.byheidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the employees I worked with
Jul 07, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

July 06, 2025

Polite. Quick. Exactly what I came in for Thank you for a great experience I appreciate it More

by IANANDREWS5
Recommend Dealer
Yes
Jul 06, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

July 06, 2025

Ben did an awesome job being it was only his second sale. He really made it enjoying More

by DAVIDANDMARY
Recommend Dealer
Yes
Employees Worked With
Krisha Saley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Jul 06, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for your feedback on your recent visit to Russ Darrow Chrysler Dodge Jeep RAM of Madison. It's great to hear that we were able to assist you and that you had such a positive experience. Chad Ellis chad.ellis@russdarrow.com

July 04, 2025

Service is excellent, but the wait time was terrible. It took 45 minutes before it was moved for service. More

by JULESNARDO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

July 04, 2025

Always have had a nice experience here, this is the only place I trust to work in my jeep. More

by jondzim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

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