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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
530 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 530 reviews
March 07, 2025
I needed advise and estimate for complicated problem. I got concise information with good explanation of pros and cons of proceeding with repair which enabled me to make informed decision. I got concise information with good explanation of pros and cons of proceeding with repair which enabled me to make informed decision. More
by SANGERJAMESR
Verified CustomerEmployees Worked With
March 07, 2025
Parker was excellent and a great help in providing us with expert help and showing us the vwhicke with expert help and showing us the vwhicke More
by EUANFORD
March 03, 2025
March 03, 2025
Professional and expert advice, easily setup appointments and schedule maintenance, quickly diagnosing and solving problems appointments and schedule maintenance, quickly diagnosing and solving problems More
by s1manolache
March 02, 2025
Chris is a great person to deal with one of the reasons I buy my vehicles there buy my vehicles there More
by JGREDTRUCK
Employees Worked With
March 02, 2025
It was nice to be able to make an appointment for an oil change rather than waiting first come first serve. The video sent during service was also a nice touch change rather than waiting first come first serve. The video sent during service was also a nice touch More
by SHZAHLER
Employees Worked With
February 28, 2025
I called and spoke to a service representative. I asked if they still provide the complimentary AAA safety check. They said they did and they can perform a nulti-point inspection as well. I aske I asked if they still provide the complimentary AAA safety check. They said they did and they can perform a nulti-point inspection as well. I asked if they could do it all the same day and was told, yes, and to feel free to stop out anytime. I drove there within the hour, pulled in to the service area, checked in and within 45 minutes my truck was ready to go. Fortunately, no issues or concerns were identified. A video of the inspection was provided which I thought was very nice. I received the service paperwork, my key fob, and I was out the door! A very pleasant experience all-in-all! More
by GaryJoeS
Employees Worked With
February 28, 2025
Did not receive the UW CU welcome letter that should have been in our finance packet. been in our finance packet. More
by WI_SCOTT
February 28, 2025
Always a great experience Clean, friendly, hot coffee and Snacks. Free shuttle service. My service writer is very good. and Snacks. Free shuttle service. My service writer is very good. More
by Daas
Employees Worked With
February 28, 2025
Took good care of my van. Cared about my needs. Went above and beyond for me. Cared about my needs. Went above and beyond for me. More
by phylsfollies
Employees Worked With
