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Roseville Kia

Roseville, CA

4.1
590 Reviews

110 Automall Dr

Roseville, CA

95661

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590 Reviews of Roseville Kia

July 11, 2023

Eduardo was absolutely amazing. He went above and beyond to get me the car of my dreams. He was very communicative, respectful, and overall very very helpful. There’s not enough I c More

by gemmillerika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Haselton, Eduardo Castellanos
Jul 14, 2023 -

Roseville Kia responded

Congratulations on your new Kia! Yes indeed, Eduardo is exactly as you described. He has a passion for assisting clients and is brimming with product knowledge. Enjoy your new ride. And thank you once again for your business, from your friends at Roseville Kia!

July 10, 2023

we are very pleased with our service. we are thinking of going on aroad trip and wanted to make sure our car was in shape.thanks More

by dsmjberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
Jul 14, 2023 -

Roseville Kia responded

We are happy that you are "very pleased with our service". And I’m sorry that you weren’t completely satisfied with your servicing timeframe - as we always strive for a five-star experience for every guest. If there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Trampus Bettencourt, Service Manager - (916) 783-1000

July 10, 2023

Every visit at the dealership has been great. Service done timely and all questions were answered. More

by TAMMY.MATTOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko
Jul 14, 2023 -

Roseville Kia responded

Tammy, I am happy to hear that out team continues to provide for your vehicle’s service needs in a timely manner. On behalf of everyone at Roseville Kia, we wish you safe travels! Trampus Bettencourt, Service Manager - (916) 783-1000

July 10, 2023

Enjoyed my experience with Kia Motors. I am very happy with my new car! Would recommend to a friend! More

by jess.l.randall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Justin Arbis
Jul 14, 2023 -

Roseville Kia responded

We are grateful to have you as a customer. Thank you, Jess! And enjoy your beautiful new Kia.

July 08, 2023

Jeff is great. All of your staff has always been kind and professional. Thank you More

by gewebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Poniatowski
Jul 14, 2023 -

Roseville Kia responded

We’re glad you had a great experience at Roseville Kia Service! Thank you for the five stars and for giving Jeff a shout-out. If we can do anything that can further assist you, just give us a call. Trampus Bettencourt, Service Manager - (916) 783-1000

July 08, 2023

He was great ! Answers all my needs .He good to work with and I thank him for all the help ! More

by Thayer_cecil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos
Jul 14, 2023 -

Roseville Kia responded

It was our pleasure to provide you with a clear explanation of our services. Thank you for the 5-star review and your endorsement of Abel. We appreciate your business and look forward to working with you again in the future! And enjoy your beautiful new Kia.

July 07, 2023

Service was very slow to start with because of a lack of personnel. I was 10 early and got waited on 15 minutes after my appointment. The person who waited on me was professional and apologetic. Hopefully, More

by HARTUROKWAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Jul 14, 2023 -

Roseville Kia responded

We pride ourselves on our professional service, and I’m very sorry that we were running behind schedule for your recent visit. I’d like an opportunity to learn the details of what happened here and how we can improve. If you’re interested, would you please reach out at your convenience? Thank you, Trampus Bettencourt, Service Manager - (916) 783-1000

July 07, 2023

John was very helpful. The work was done as promised and the theft recall issue was fixed and delivered on time. More

by jgwalker246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zito
Jul 14, 2023 -

Roseville Kia responded

I am happy to hear that John and our team sorted out your vehicle’s theft recall issue. On behalf of everyone at Roseville Kia, we wish you safe travels! Trampus Bettencourt, Service Manager - (916) 783-1000

July 07, 2023

Staff was very helpful and courteous. Service was timely. It was a very easy experience. More

by Adrianacrawford710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Jul 14, 2023 -

Roseville Kia responded

We’re thrilled to hear our commitment to our customers always stands out to you. Thanks so much for recommending Roseville Kia!

July 07, 2023

Joy is great! She was friendly, efficient, though, and helpful. The service area was clean. They also offered water and snacks while you are wauting. More

by nonnagail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
Jul 14, 2023 -

Roseville Kia responded

Thank you for the 5-star review, and for your endorsement of Joy! She continues to be a significant asset to our team at Roseville Kia. We appreciate your business, and look forward to working with you again in the future.

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