Roseville Kia
Roseville, CA
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575 Reviews of Roseville Kia
Joy is great! She was friendly, efficient, though, and helpful. The service area was clean. They also offered water and snacks while you are wauting. She was friendly, efficient, though, and helpful. The service area was clean. They also offered water and snacks while you are wauting. More
Service was very slow to start with because of a lack of personnel. I was 10 early and got waited on 15 minutes after my appointment. The person who waited on me was professional and apologetic. Hopefully, personnel. I was 10 early and got waited on 15 minutes after my appointment. The person who waited on me was professional and apologetic. Hopefully, next time it will be better. More
Sales persons were focus on that. .. selling! they told me one price, then there was a mistake and the price was different. They gave me the car and some days later they said the credi .. selling! they told me one price, then there was a mistake and the price was different. They gave me the car and some days later they said the credit was not approved and raised the interest rate from 5.99 to 8.23. I think sales persons should talk with the people on the financial services team... I will not buy again in this dealer... they have not called me to see if the wheel locks they promised have arrived! Costumer service after I bought the vehicle has been none! More
Greeted by a friendly salesperson Omari - who answered many questions and was not “sales-y” We left wanting to think about it and I texted Omari the next day with my offer. It was accepted - easy peasy! many questions and was not “sales-y” We left wanting to think about it and I texted Omari the next day with my offer. It was accepted - easy peasy! The next day we worked w Christian in finance who was great! Would have liked to be out sooner, but seems 3 hours is a norm for dealerships. They did not exceed my expectations on time. More