4 Kia Dealers near 95661near 95661

Buying our first new car was a huge and emotional step - Iuliia

Buying our first new car was a huge and emotional step for us. ​Mike D'Incecco is exactly that person. His years of experience, deep knowledge, and personal approach made all the difference for our family. Mike didn’t just sell us a car; he performed a real miracle with our financing. He took the time to analyze our situation, gave us clear guidance, and led us through every single step. His expertise was exactly what we needed to feel confident. ​We also want to thank Eric Davis. He was professional and efficient, helping us navigate all the paperwork and clearly answering all our questions. ​We honestly didn’t expect that everything would turn out so perfectly. We are so happy to finally have the car we dreamed of! Huge thanks to the team — we will definitely be back for our second car!

Tommy Davis took the wheel and steered me into a great - DeniseJ

Tommy Davis took the wheel and steered me into a great deal on my new used vehicle. I got the warranty I needed at the price I would pay. Cheers from me and my 2 daughters heading to Sacramento State and San Jose State University, in my 2019 Hyundai Sante Fe.

After purchasing this car and was really excited about - anerok

After purchasing this car and was really excited about it. A few months later i opened the sun roof and noticed a tear in the wind deflector around the sunroof. I called the service department and spoke with Kenneth. I explained the situation and sent him pictures of it so he can check the warranty status. I then emailed him again days later to see what the status was. He said it was covered but i would need to drive all the way out there for inspection. I had to take a day off work and drive out there so they could take a picture of it. I waisted an entire day , gas, and he had an attitude problem as well. I explained that I didnt understand why i would have to go there to get a picture, when i already sent multiple pictures. He said if i didnt like there service there were other dealerships. What is this guy talking about. I just bought this car brand new from them. He then said it would be a 2 to 5 hour wait. Afterwards he said they will order the part and i will have to bring it back and drop off for repairs. I also told him there is an air gap on driver door making a loud sound. He didn't have that looked at. I guess i will have to live with the problem. I asked for gas for waisting my time and driving out there. That didnt happen. Just attitude. I wish i never bought this car from them.

Beware of the Roseville Kia Dealership. - jazystorm22

Beware of the Roseville Kia Dealership. This submission is as a direct result of my horrible sales experience at the Roseville Kia Dealership located in Roseville, CA. On 5/25/24, my husband and I purchased a Kia 2024 EV9. I met with Christian Hurtado, Chad Matz, Christian Costello, and Veng Vue. Sales managers Hurtado, Vue, Matz and finance manager Costello told my husband and I the following: It is the policy of Kia that all cars purchased must include LoJack paid for by the customer. In my opinion, this was a false misrepresentation, as this is not Kia’s policy. We informed all sales managers that we had our own financing with a 6.5% interest rate; however Hurtado, Vue, Matz, and Costello told us in order to receive the $7,500 Kia incentive, we’d have to use Kia Finance America. We later found out our lienholder was B of A, not Kia Finance America. Managers submitted the customer satisfaction survey without our authorization. Managers told us in order for a smooth loan process, it was better to use our mailing address rather than our physical address since our driver’s license listed our mailing address. This resulted in an increased sales tax and delay in submitting our clean energy rebate application. Managers initially offered us a 8.99% interest rate with a 84-month term even though our FICO score was over 800. Wells Fargo denied our application saying that the “term was excessive”. Mr. Costello submitted our loan applications to several credit unions that required a membership or Sacramento residency. We received denial letters stating we failed to meet their criteria. In my opinion, this reckless submission illustrates Mr. Costello’s lack of oversight. Roseville Kia included in our sales package a “cheat sheet” directing customers on how to respond to survey questions regarding customer sales experience. The Roseville Kia Dealership should be investigated for conducting, in my opinion, unscrupulous business practices.