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Roseville Kia

Roseville, CA

4.5
577 Reviews

110 Automall Dr

Roseville, CA

95661

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577 Reviews of Roseville Kia

May 31, 2023

Tyler was great keep me informed and was very nice. However, your prices are too high and I choose to go somewhere else for service. More

by BINGOSHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
May 31, 2023 -

Roseville Kia responded

We are thrilled that Tyler took great care of you during your recent service visit. And I am sorry that you are dissatisfied with the parts & service quote. We always strive to remain fair and competitive, while offering genuine Kia parts & providing an excellent service experience to our guests. If you would like to discuss this further, please feel free to be in touch. In the meantime, best of luck with your vehicle. Thank you, Trampus Bettencourt, Service Manager - (916) 783-1000

May 31, 2023

Friendly, courtesy and helpful information letting me know stuff kept me informed throughout the process More

by debpadg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
May 31, 2023 -

Roseville Kia responded

We are thrilled that your experience with Roseville Kia Service was "friendly, courtesy and helpful"! Thank you for choosing Roseville Kia.

May 31, 2023

It Is Very Organized And Respectful. Enjoyed Coming. Their very helpful and answers questions that you have concerns About. More

by darlene.thompson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Richards, Jasmine Andrade
Jun 02, 2023 -

Roseville Kia responded

Darlene, I am happy to hear that out team sorted our your vehicle questions and concerns! On behalf of everyone at Roseville Kia, we wish you safe travels. Trampus Bettencourt, Service Manager - (916) 783-1000

May 31, 2023

Excellent customer service! From beginning to end! Tyler is very helpful and goes the extra mile to help you! More

by JONATHANJAIME66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wright
Jun 02, 2023 -

Roseville Kia responded

Thank you so much for the kind review! We are so proud that we earned your business here at the Roseville Kia Service Center. And we will be sure to let Tyler know that you appreciate him! We look forward to seeing you next time.

May 31, 2023

Marina was very kind, communicative and made my visit easy. She’s great with customers. More

by lpaige730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Jeff Poniatowski, Bianca Cruz
Jun 01, 2023 -

Roseville Kia responded

Thank you so much for sharing your positive experience working with Marina! We pride ourselves on timely communication, professionalism, and providing a quality experience for every customer. Thank you for choosing Roseville Kia Service and we hope to see you back for your next oil change!

March 20, 2023

I am utterly disgusted with this place and how they do business. From sales to services, the lying and disrespect is unimaginable. Please take your hard earned money somewhere else! What should have been More

by carolinethao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Hurtado, Abel Ceballos
January 31, 2023

Just bought a 2021 kia Sorento and found out that there were some recalls, so I walked over to the service center and was expecting to have a 3 week wait to get in, but to my surprise they got me in in 4 d More

by Lil F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy Sanders
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