
Rock Hill Ford
Rock Hill, SC
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68 Reviews of Rock Hill Ford
Repeatedly requested an image of a window sticker so I could see the oprions before purchasing. The sales lady's response was to come on down for a no pressure visit. I already knew what I wanted and was could see the oprions before purchasing. The sales lady's response was to come on down for a no pressure visit. I already knew what I wanted and was ready to purchase if the sticker matched the online listing. I asked 4 times over four days. They just dont care and are too lazy to work with. More
I have tried for 5 days to schedule a oil change. I have left 3 messages and have yet to get a return call. I just called (again) and it went to a voice mail. I will take my business elsewhere. left 3 messages and have yet to get a return call. I just called (again) and it went to a voice mail. I will take my business elsewhere. More
Great experience from start to finish. They didn’t have the exact truck I was looking for on the lot but we’re able to locate it quickly. Impressed with the family atmosphere and low pressure sales environ the exact truck I was looking for on the lot but we’re able to locate it quickly. Impressed with the family atmosphere and low pressure sales environment. This was my first time buying a new vehicle and the experience was a very positive one. More
Worst Service Experience Ever Way over priced and the techs cant fix anything quickly. They will over promise and under deliver every time. Took my work vehicle in for a simple s Way over priced and the techs cant fix anything quickly. They will over promise and under deliver every time. Took my work vehicle in for a simple service, 4000 dollars later truck still isnt on the road. They will get you in their shop and you will be stuck. More
Brakes Had brakes done at Christmas, and now 7 months later with only 30000 miles on brakes, quick service charged well over 600.00$ to repair front brakes. Had brakes done at Christmas, and now 7 months later with only 30000 miles on brakes, quick service charged well over 600.00$ to repair front brakes. I won’t be back More
Sit and wait I had my oil changed and had to wait 30 min after the service was complete for the paperwork to be completed The guy you was running the quick lane I had my oil changed and had to wait 30 min after the service was complete for the paperwork to be completed The guy you was running the quick lane has no idea about customer service More
Issues out of my vehicle after it was serviced.. My mom had some work done to her vehicle which cost her $1700.00.. On her way home Friday when she picked the car up on her way home the ABS light My mom had some work done to her vehicle which cost her $1700.00.. On her way home Friday when she picked the car up on her way home the ABS light come on so she called the dealership and they told her to bring it back in which she did. And they stated that some type of plug had came out. So that was taken care. As soon as she left she got half way home and the check engine light came on. We called the dealership since it was close to closing time they suggested we bring it back on Sat. The vehicle was put on diagnostic machine Sat. it stated she had a slipped piston that needed to be replaced. They replaced that with no problem. I am glad to say that Matt Stewart took care of me and my mom at Clinton Ford in Rock Hill South Carolina.. I can say I was angry when I went in. And very pleased when I walked out... Thanks again Matt Stewart...... More
Friendly Staff Rachel was very informative, researched a lot of different options as we were unsure what we exactly wanted in the Expedition and what we would like t Rachel was very informative, researched a lot of different options as we were unsure what we exactly wanted in the Expedition and what we would like to have. We found the one and left with a great vehicle and great experience. I would recommend working with Rachel and the team at Clinton Family Ford. More