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Rock Hill Ford

Rock Hill, SC

4.3
68 Reviews

1884 Canterbury Glen Ln

Rock Hill, SC

29730

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68 Reviews of Rock Hill Ford

August 12, 2021

Go somewhere else. These folks will lie to your face and them blame Ford Corp for their incompetence. More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Martof
Aug 16, 2021 -

Rock Hill Ford responded

To Whom it may concern: Thanks you for sending in your review. I am so sorry that you are having a problem. Please give me a call so I can help. I look forward to hearing from you. Sharon Martof GSM 803-366-3181 Ext 226

July 06, 2021

Repeatedly requested an image of a window sticker so I could see the oprions before purchasing. The sales lady's response was to come on down for a no pressure visit. I already knew what I wanted and was More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emma Polk
Aug 16, 2021 -

Rock Hill Ford responded

Bill, Thanks for sending in your review. Emma is no longer with the company. I would love to helo in making things right. Please feel free to contact me at: Sharon Martof GSM 803-366-3181 Ext 226 I look forward to hearing from you!

April 02, 2021

Awesome dealership that has a family like feel. Would recommend to anyone in the market for a Ford. My salesman Will, went above and beyond. More

by rhtzi1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Aaron
January 11, 2021

I have tried for 5 days to schedule a oil change. I have left 3 messages and have yet to get a return call. I just called (again) and it went to a voice mail. I will take my business elsewhere. More

by Diane
Recommend Dealer
No
Employees Worked With
none
July 28, 2020

Great experience from start to finish. They didn’t have the exact truck I was looking for on the lot but we’re able to locate it quickly. Impressed with the family atmosphere and low pressure sales environ More

by David.littlejohn85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario, Mike
September 20, 2019

Worst Service Experience Ever Way over priced and the techs cant fix anything quickly. They will over promise and under deliver every time. Took my work vehicle in for a simple s More

by Worker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service and sales
July 16, 2019

Brakes Had brakes done at Christmas, and now 7 months later with only 30000 miles on brakes, quick service charged well over 600.00$ to repair front brakes. More

by Brown
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
February 02, 2019

Sit and wait I had my oil changed and had to wait 30 min after the service was complete for the paperwork to be completed The guy you was running the quick lane More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel
October 27, 2018

Issues out of my vehicle after it was serviced.. My mom had some work done to her vehicle which cost her $1700.00.. On her way home Friday when she picked the car up on her way home the ABS light More

by Sjonesmitchell464
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Stewart
April 02, 2018

Friendly Staff Rachel was very informative, researched a lot of different options as we were unsure what we exactly wanted in the Expedition and what we would like t More

by JA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Kelley
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