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Rock Hill Ford

Rock Hill, SC

4.6
61 Reviews

1884 Canterbury Glen Ln

Rock Hill, SC

29730

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61 Reviews of Rock Hill Ford

November 12, 2021

Excellent Experience! Aletha was wonderful! FIVE stars!!!!! She delivered my car from over two hundred miles away. More

by Alan Grant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aletha
October 08, 2021

Very Poor Customer Service!!!! Don't wait around on a phone call or text back, will not respond!! More

by jod010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr Jamel Lloyd
August 13, 2021

I’d leave 0 stars if I could. This place isn’t worth a xxxx. Not the service, not the finance dept, nothing. More

by Dylan H
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The entire dealership
Aug 16, 2021 -

Rock Hill Ford responded

Mr. Antoine, Thanks you so much for your review. We want to help. Please contact us so we can work things out. Thanks and i look forward to hearing from you. Sharon Martof GSM 803-366-3181 Ext 226

August 12, 2021

Go somewhere else. These folks will lie to your face and them blame Ford Corp for their incompetence. More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Martof
Aug 16, 2021 -

Rock Hill Ford responded

To Whom it may concern: Thanks you for sending in your review. I am so sorry that you are having a problem. Please give me a call so I can help. I look forward to hearing from you. Sharon Martof GSM 803-366-3181 Ext 226

July 06, 2021

Repeatedly requested an image of a window sticker so I could see the oprions before purchasing. The sales lady's response was to come on down for a no pressure visit. I already knew what I wanted and was More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emma Polk
Aug 16, 2021 -

Rock Hill Ford responded

Bill, Thanks for sending in your review. Emma is no longer with the company. I would love to helo in making things right. Please feel free to contact me at: Sharon Martof GSM 803-366-3181 Ext 226 I look forward to hearing from you!

April 02, 2021

Awesome dealership that has a family like feel. Would recommend to anyone in the market for a Ford. My salesman Will, went above and beyond. More

by rhtzi1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Aaron
January 11, 2021

I have tried for 5 days to schedule a oil change. I have left 3 messages and have yet to get a return call. I just called (again) and it went to a voice mail. I will take my business elsewhere. More

by Diane
Recommend Dealer
No
Employees Worked With
none
July 28, 2020

Great experience from start to finish. They didn’t have the exact truck I was looking for on the lot but we’re able to locate it quickly. Impressed with the family atmosphere and low pressure sales environ More

by David.littlejohn85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario, Mike
September 20, 2019

Worst Service Experience Ever Way over priced and the techs cant fix anything quickly. They will over promise and under deliver every time. Took my work vehicle in for a simple s More

by Worker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service and sales
July 16, 2019

Brakes Had brakes done at Christmas, and now 7 months later with only 30000 miles on brakes, quick service charged well over 600.00$ to repair front brakes. More

by Brown
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
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