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Riverside Hyundai

Riverside, CA

4.7
643 Reviews

8001 Auto Center Dr

Riverside, CA

92504

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643 Reviews of Riverside Hyundai

November 23, 2020

My wife dropped off the vehicle and when she came into my car while they serviced the Hyundai she stated that she remembered why she dislikes this dealership for service needs. She stated that the rep was ve More

by cabraljes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember you can track since you sent me the questionnaire. I will look at my receipt later.
Nov 30, 2020 -

Riverside Hyundai responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 21, 2020

Actually had a lot of fun buying a car from Dasan ! His knowledge of the vehicle was encylopedic. We LOVE our new Kona !!! Buying the car was like dropping by to visit an old friend. Thank You for the gre More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nazir Ali
Nov 25, 2020 -

Riverside Hyundai responded

Jeff, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 20, 2020

Good customer service. David was very courteous and knowledgeable and friendly. David explain the car warranty to us so we have a better understanding of the warranty. More

by Mil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID
Nov 25, 2020 -

Riverside Hyundai responded

Hi and thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

November 03, 2020

Excelente servicio, amable personas.en el departamento de servicio de cambio de aceite.siempre atendida por David, amable persona , siempre atento con el servicio . Gracias. More

by Mariadcmoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Nov 06, 2020 -

Riverside Hyundai responded

Muchas gracias, que tenga un día exelente! Sinceramente, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 28, 2020

Leo is always a pleasure to work with He is a consummate professional and I have been going to this dealership for awhile I always ask for Leo More

by Hutsonrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Nov 02, 2020 -

Riverside Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 16, 2020

The people and the facility are top notch. However, whats the point of making an appointment, if it still takes 3 hrs to do an oil change. Unacceptable in my book. More

by E23498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo
Oct 23, 2020 -

Riverside Hyundai responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 13, 2020

We had a pleasant experience. The price was fine (as advertised) and the process went rather smoothly. As most other dealers around here, they do add some (useless) junk to otherwise perfect cars ... bu More

by panganod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat and co
Oct 16, 2020 -

Riverside Hyundai responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

October 04, 2020

The staff was really helpful and friendly during my visit to the service center to perform manufacturer's recommended maintenance tasks to the vehicle. Excellent Service!!! More

by Jose Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Soto
Oct 07, 2020 -

Riverside Hyundai responded

Hi Jose and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

September 06, 2020

David Ruiz is always friendly, professional, and has GREAT customer service! Riverside Hyundai always makes you feel like a VIP!! I would recommend Riverside Hyundai to anyone! From sales to service, Ri More

by blessedagainat36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruiz
Sep 09, 2020 -

Riverside Hyundai responded

We cannot thank you enough for your wonderful review of Riverside Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

August 22, 2020

Sales staff very nice and helpful. No pressure tactics, helpful to get the deal we were looking for. Got a great Tucson with great options. More

by Franka.ruiz50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaina Mckinney
Aug 26, 2020 -

Riverside Hyundai responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Riverside Hyundai. Congratulations on the new Tucson! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

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