Rhythm Chrysler Dodge Jeep Ram

Bad customer service They had the easiest sale with us--I knew the car I wanted and researched it already. I bought one without even a test drive. I called ahead and drove They had the easiest sale with us--I knew the car I wanted and researched it already. I bought one without even a test drive. I called ahead and drove 45 minutes from home to this dealership (after arranging the visit the day before) because they had the Challengers in stock that I wanted. When I arrived they had 2 for me to look at but they had large globs of bird crap all over. After I actually bought it, and drove home, I was dismayed to find that the car was not well detailed, a USB cable that came with it was missing, (there was an empty plastic bag that said cable in the car) and the bright pedals that we found in the trunk were not installed. When we called to speak with our salesman Johnny about it, he acted like we were wanting something unreasonable and made me feel like I was being mean to him. As I said above, overall we took up very little of his time prior to the sale-we are not high maintenance at all and very friendly. Then on a follow-up call (he never called us back) he got nervous we would give a bad review and tried to bribe us with a full tank of gas. I don't know why he thought we'd want to drive 1 1/2 hours round trip for any of this. Also, the paperwork for the license plate took 6 weeks to arrive, such that our temporary plate expired. Each time I called to check in about this, one of the office workers was snippy and short with me, and both of them never seemed to know when it would arrive. There is no reason the paperwork from Dodge corporate needs to be so un-transparent--they need a better tracking system. In hindsight I wish I had waited for our local dealership to get the cars in--the customer service is not good at all. More

Great Experience Buying Used Car David was super helpful and knowledgeable with helping me purchase a used Jeep Patriot. He was very responsive and worked with my to quickly and easil David was super helpful and knowledgeable with helping me purchase a used Jeep Patriot. He was very responsive and worked with my to quickly and easily get the car I wanted. I would highly recommend! More

Jeeps David is great! He worked so hard to get me into a new Jeep. I have bought from him before and will use him again when I want something new. Hard work David is great! He worked so hard to get me into a new Jeep. I have bought from him before and will use him again when I want something new. Hard working and nice guy. More

Amazing!! I never thought I would’ve been able to find my dream car. But in just three days, I brought my dream car home thanks to David and Bob Frensley I did! I never thought I would’ve been able to find my dream car. But in just three days, I brought my dream car home thanks to David and Bob Frensley I did! More

Great Experience Had the nicest salesman ever David was was knowledgeable about the Jeep Wrangler and found us the perfect Jeep for me and budget without pressuring me Had the nicest salesman ever David was was knowledgeable about the Jeep Wrangler and found us the perfect Jeep for me and budget without pressuring me I would highly recommend David Hemontolor at Bob Frensley Jeep Ram More

Great experience. Very informative sales representative. The atmosphere was great. Every one we came in contact with was very professional and was ready to help with anything they could. We didn’t feel like The atmosphere was great. Every one we came in contact with was very professional and was ready to help with anything they could. We didn’t feel like we were pushed to buy something we didn’t want. There was plenty of options no matter what you wanted. It was just a gray experience overall and we will buy from David Hemontolor at Bob Frensley Chrysler Dodge and Jeep again. I recommend David and the dealership to anyone. More

Friendly, Accommodating, and a Pleasure to Work With I had a great leasing experience with David and this dealership. After price-shopping around town and speaking with multiple dealers, I felt most valu I had a great leasing experience with David and this dealership. After price-shopping around town and speaking with multiple dealers, I felt most valued as a customer at Bob Frensley. Other dealers tried to sneak by with added charges and I could tell they would offer sub-par customer service with this attitude. Other dealerships also rushed me and blasted my phone and email, begging me to come in sooner. David was patient with my buying timeline and my daily schedule and stayed late to accommodate. He's also very accessible. Highly recommend working with David and Bob Frensley! More

Awesome experience Stopped in to look at a used Jeep and left with a new one. These guys prices were great and they were extremely helpful. Would recommend! Stopped in to look at a used Jeep and left with a new one. These guys prices were great and they were extremely helpful. Would recommend! More

Jeep Wrangler JKU Purchased a Jeep Wrangler JKU back in 2015. Absolutely love the vehicle. The process was smooth. My salesman was open and honest. Paperwork was ha Purchased a Jeep Wrangler JKU back in 2015. Absolutely love the vehicle. The process was smooth. My salesman was open and honest. Paperwork was handled quickly and efficiently. More

Super nice and accommodating! Pete was very helpful throughout the process of getting my suv serviced. My tune up and oil change went well but as another problem arose he took the Pete was very helpful throughout the process of getting my suv serviced. My tune up and oil change went well but as another problem arose he took the time to troubleshoot without wasting time or overcharging me to fix the problem. Trust is major when it comes to car repairs! More