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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
976 Reviews

976 Reviews of Ray Chevrolet - Service Center

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March 09, 2017

Service/ recalls Rob Chavez made my first visit to service a good experience as well as another man there as well both were kind and personal with me I will be back fo More

by Carolmcmaken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Mar 13, 2017 -

Ray Chevrolet responded

Thanks Carol! We're pleased to hear that Rob was so helpful and attentive, and that you had a great experience from star to finish. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

February 23, 2017

Recall Rob Chavez was courteous and knowledgeable about my recent service visit. My 2010 Saturn Vue had a recall and was handled in a professional manner. I More

by Happy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Feb 28, 2017 -

Ray Chevrolet responded

Thanks Happy123! We're happy to hear that Rob was so helpful and accommodating, and made sure that your car was well taken care of. It's wonderful to know that the process was as pleasant and possible for you, and we appreciate your business! We hope to work with you again in the future. Regards, Ray Chevrolet

February 22, 2017

Service and a wonderful experience Came in for an oil change and asked if they could give me a quote on buffing a couple scratches. Louie not only took care of my cars needs but also he More

by Mooseman410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose service porter
Feb 28, 2017 -

Ray Chevrolet responded

Thanks Mooseman! We're pleased to hear that Luis and Jose were so helpful and accommodating, and made sure your vehicle was well taken care of. We're glad Luis was able to address the scratches, and that you got your car back in great shape! We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

February 22, 2017

Excellent Service Always - Top Notch! Came in for scheduled oil change and I am always impressed with the excellent service Luis provides to ensure my vehicle is in top condition and worry More

by AngelBaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2017 -

Ray Chevrolet responded

Thanks AngelBaby! It's great to hear that Luis continues to take such great care of you and your car, and makes you feel confident in the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Ray Chevrolet

February 14, 2017

Never had a better service advicer They get things done right. Never had a bad service at have Ray Chevrolet. They are always friendly and you get free drinks where else can I say. More

by James Hauck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ragusa
Feb 15, 2017 -

Ray Chevrolet responded

Thanks for the 5-star rating, James! We're happy to hear that you have had great experiences with us, and that you always feel well accommodated and at ease while you wait. We appreciate your business and look forward to working with you again in the future. Regards, Ray Chevrolet

February 13, 2017

Service was great Rob helped me with my Suzuki and went above and beyond to help me with the vehicle finance program you have thanks made it easy and provided a loane More

by Reddog2254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Feb 14, 2017 -

Ray Chevrolet responded

Thanks for the 5-star rating, Reddog! We're pleased to hear that you had a great experience with Rob, and that he ensured that you were well accommodated throughout each step of the process. We appreciate your business and hope to work with you again in the future! Regards, Ray Chevrolet

February 08, 2017

Check engine light Had brought my car in because the check engine light was on. I worked with Heath King and he was very nice and very professional. He answered all my q More

by Denise3313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath King
Feb 13, 2017 -

Ray Chevrolet responded

Thanks Denise! We're happy to hear that you had a pleasant service experience with Heath, and that he made sure all of your questions and concerns were addressed. It's wonderful to know that it was a smooth and convenient process for you, and we appreciate your recommendation! We hope to work with you again in the future. Regards, Ray Chevrolet

February 06, 2017

Maintenance of car Brian was courteous, and helpful in making my visit to Ray Chevrolet a great experience. Brian asked the right questions and offered an array of opti More

by Karste300@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Feb 08, 2017 -

Ray Chevrolet responded

Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, and you can bet that you will receive the same helpful and courteous service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Ray Chevrolet

February 06, 2017

Proactive warranty service Rob was very helpful in identifying an issue with the steering wheel (leather coming apart) and speedily ordered a replacement and arranged a service More

by Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Feb 08, 2017 -

Ray Chevrolet responded

Thank you for your time and feedback. We are pleased to hear that Rob Chavez was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Ray Chevrolet

February 06, 2017

Great Heath was my service advisor. And he couldn't have been more friendly kind or helpful. As well as the rest of the staff.lm vary satisfied and happy wi More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath , Brian Abercrombie, Rob Chavez
Feb 08, 2017 -

Ray Chevrolet responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service. Sincerely, Ray Chevrolet

Feb 12, 2017 -

Chevy responded

I also tried to wright in my first review but site would not accept. Is that the owner Mr. Ray scarpely is one of the kindest jenerous persons I know and deserves all the credit that can be give to a person. He is agreat leader and community member and cares about our community and people. Sincerely Mr. Ramberg

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