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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
941 Reviews

941 Reviews of Ray Chevrolet - Service Center

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August 19, 2016

Great Customer Service I highly recommend Rob for any service repair. I wouldn't go to any other dealership other than Ray Chevrolet. Rob is honest, trustworthy, and friendl More

by Gbbyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Aug 22, 2016 -

Ray Chevrolet responded

Thanks for the 5-star rating, Gbbyn! It's great to know that Rob has been so helpful and attentive, and keeps your car in great shape. We appreciate your business and hope to work with you again in the future! Regards, Ray Chevrolet

August 16, 2016

Great Service Center! The Service Dept at Ray Chevrolet in Fox Lake is quite possibly the BEST I have ever seen...The Advisor I deal with is Brian Abercrombie, and he and h More

by Pat Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gniadek, Brian Abercrombie
Aug 17, 2016 -

Ray Chevrolet responded

Thanks for the great feedback, Pat! We're happy to hear that you have had such great service experiences with Brian, and that he has made sure that your visits are quick and efficient every time you bring your Malibu in. It's wonderful to know that he makes sure you're well accommodated and that your car stays in great shape. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

August 11, 2016

Excellent Service, Professional Knowledge , Fast Service My wife and I scheduled an oil change on 8/11 with Ray Chevrolet in Fox Lake, and were greeted by Brian Abercrombie who took charge of our car mainten More

by Happy Retired Couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Aug 15, 2016 -

Ray Chevrolet responded

Thanks for the great feedback! We're pleased to hear that Brian was so helpful and accommodating, and made sure that you were well informed about your vehicle's needs during your recent service visit. It's wonderful to know that you got your car back looking fresh and clean! We appreciate your business and look forward to working with you again in the future. Regards, Ray Chevrolet

August 04, 2016

LIZ and RUBEN did an excellent job taking care of my situati EXCELLENT CUSTOMER SERVICE! LIZ and RUBEN did an excellent job taking care of my situation. --- I went in today to drop off my car in the Service D More

by VictorS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Escobedo Sr.
Aug 05, 2016 -

Ray Chevrolet responded

Thanks for the great feedback, Victor! We're happy to hear that you had such a pleasant experience with Liz and Ruben, and that they worked so well together to ensure that you were well accommodated from start to finish. It's wonderful to know that they were attentive to your schedule and made sure all of your paperwork and service details were drawn up and taken care of quickly! We're glad it was a smooth and efficient process, and that you felt confident in the service that was done on your vehicle. We appreciate your business and hope to work with you again in the future. Regards, Ray Chevrolet

August 01, 2016

Fantastic On my way to IL from TN, my head gasket went. Luckily, Ray's was there to save the day. They got my car in, had it evaluated, fixed by noon the next d More

by Nicole Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eckhardt
Aug 03, 2016 -

Ray Chevrolet responded

Thanks for the great feedback, Nicole! We're happy to hear that you had such a pleasant experience with Steve, and that he was able to get your vehicle diagnosed and repaired quickly and efficiently. It's wonderful to know that you were well accommodated throughout the process, and that he made sure you were well informed on your car's service needs! We appreciate your business and hope to work with you again if you find yourself back in our area. Regards, Ray Chevrolet

July 30, 2016

excellent service The prices for service always seem fair. Every repair is explained in detail. Steve, the service adviser I try and always deal with is great., I le More

by Owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eckhardt
Aug 02, 2016 -

Ray Chevrolet responded

Thanks Owen! It's wonderful to hear that you have had such great service experiences with us, and that Steve always makes sure that your car is well taken care of, and that you always get the best deal possible on your service needs. We appreciate your business and look forward to working with you again in the future! Regards, Ray Chevrolet

July 28, 2016

Ray Chevrolet Service Review I brought one of our company vehicles to Ray Chevrolet to address an issue with grinding brakes. I was quickly helped by a service representative name More

by Kevin King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Jul 29, 2016 -

Ray Chevrolet responded

Thanks so much for taking the time to share your feedback, Kevin! It's wonderful to know that you were so well accommodated by our service team, and that Jessica and Tom were so helpful and attentive throughout the process. We're happy to hear that the diagnosis and repair of both vehicles was handled so quickly and thoroughly, and that you were well informed of the issues and the fixes as they happened. We're glad you had such a pleasant experience and we hope to work with you again in the future! Regards, Ray Chevrolet

July 28, 2016

Custom service finally gets a front seat It's refreshing to see a dealership putting the customer first. The service department does an excellent job keeping my trucks on the road kudos to B More

by toy hauler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie
Aug 02, 2016 -

Ray Chevrolet responded

Thanks for taking the time to share your feedback, toy hauler! We're happy to hear that you have had such great experiences with us, and that Brian and Liz have made sure that your service visits are always convenient and accommodating. It's wonderful to know that they keep your car in great shape, and make sure all of your questions and concerns are addressed! We're also glad that John makes you feel welcome and at ease whenever you bring your car in. We appreciate your business and look forward to working with you again in the future! Regards, Ray Chevrolet

July 27, 2016

Helpful service writers Anytime my sister or I use Ray Chevy for service on our vehicles, we always get a fast, knowledable service writer! Rob always knows what needs to be More

by athode91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Jul 29, 2016 -

Ray Chevrolet responded

Thanks athode91! We're happy to hear that you and your sister continue to be so well accommodated, and that Rob makes sure that your car is taken care of quickly and thoroughly each and every time. We appreciate your business and hope to work with you again in the future! Regards, Ray Chevrolet

July 25, 2016

Job well done. I brought my vehicle in for service and was treated very courteous.rob kept me informed and up to date on my vehicle needs and even offered a free loa More

by cardoc26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Jul 26, 2016 -

Ray Chevrolet responded

Thanks for the great feedback, cardoc26! We're happy to hear that you had such a pleasant service experience, and that you were well accommodated while your car was being worked on. It's wonderful to know that you got it back in great shape, and we look forward to working with you again in the future! Regards, Ray Chevrolet

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