914 Reviews of Ray Chevrolet - Service Center
Excellent! I'm so glad that I bought my Chevrolet from Ray Chevrolet in Fox Lake. ALL of the staff are great to work with and I've never taken my car anywhere e I'm so glad that I bought my Chevrolet from Ray Chevrolet in Fox Lake. ALL of the staff are great to work with and I've never taken my car anywhere else for service and have had only to have the recommended service on the car. They gave me an extensive list of everything they did, which was far beyond the oil change I went in for. And all at no extra charge. Thanks Ray Chevrolet - I recommend you to everyone I know! More
Service The service team did an excellent job and resolved the issues found and were kind to provide a courtesy vehicle too - so very appreciated, thank you! The service team did an excellent job and resolved the issues found and were kind to provide a courtesy vehicle too - so very appreciated, thank you! More
Service issues Unfriendly staff . Not repairing the issues that I come in with. multiple times. I make an appointment and no loaner car is available to me so I have Unfriendly staff . Not repairing the issues that I come in with. multiple times. I make an appointment and no loaner car is available to me so I have to wait while the look for the problems that I am there for. More
Good Service Bought my Traverse in 2013 at Ray Chevy and having been bringing it there for maintenance. I love my Traverse and have been very satisfied with the s Bought my Traverse in 2013 at Ray Chevy and having been bringing it there for maintenance. I love my Traverse and have been very satisfied with the service. More
Service was what i expected. When dealing with the public service should always be great. This should not be out of the ordinary and it was great. Good Job. Brian was very helpf When dealing with the public service should always be great. This should not be out of the ordinary and it was great. Good Job. Brian was very helpful. More
Service Brought my car in that I just purchased last week. Told them the problem and when I got my car back it was still doing the same thing as when I broug Brought my car in that I just purchased last week. Told them the problem and when I got my car back it was still doing the same thing as when I brought it in. Had to bring it back again the following week for the same thing. It's a little better but still doing it. Not sure what to do now. More
Great service I give Ray a 5 star because they always take care of me on a very prompt maner, great service , fast and they always follow up with a call or email to I give Ray a 5 star because they always take care of me on a very prompt maner, great service , fast and they always follow up with a call or email to see if everything went well with the service provided, Thanks Ray! More
service going down hill Have been going to Rays Chev for over 25 yrs and service is not up to par lately. Had to go back for same problems a couple of times and they keep fi Have been going to Rays Chev for over 25 yrs and service is not up to par lately. Had to go back for same problems a couple of times and they keep finding new areas to fix. Last time in was for engine light and they are looking at brakes and transmission and other part of car. Just worked on wheel bearing and front hub and last month and my manifold is bad and had to replaced out of town. Not to mention that my 2011 car had to be replace because of engine shut down and finally broke down to buy another newer model because I didn"t want my daughter who drives it get in accident after it stalled several times and had to be towed each time. GM said it under warranty so get bring it in for service but that playing RUSSIAN ROULETTE. More
Roller coaster! My experience was a bit of a long process. Staff was very nice in the beginning and as we continued.. things turned serious. Sometimes it took a while My experience was a bit of a long process. Staff was very nice in the beginning and as we continued.. things turned serious. Sometimes it took a while for staff to respond/return calls or messages. I felt that some staff was rude at times. When it was time to sign to acquire my vehicle.. Staff was nice once again. Overall - Ray Chevrolet was able to help me have a vehicle. I would say I had Okay experience, but it could have been a better one. More
service great team, they found an issue with my car that I did not know existed, very personal and professional, the loaner car was clean and I called with pe great team, they found an issue with my car that I did not know existed, very personal and professional, the loaner car was clean and I called with periodic updates More