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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
919 Reviews

919 Reviews of Ray Chevrolet - Service Center

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July 02, 2019

5 star service consultant John Gerry as my consultant never fails me! I came in for an oil change, I asked him to introduce me to a salesman that would best suit my needs. 4 da More

by Kman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gerry
Jul 03, 2019 -

Ray Chevrolet responded

Thank you so much for your excellent review! We appreciate your business and are delighted to know that John consistently takes such great care of you! We congratulate you on your new vehicle and look forward to continue serving you and your automotive needs in the future.

July 01, 2019

Oil change I got my Chevrolet’s oil change done at ray Chevrolet and was very happy with the service department. They got the job done right and quick More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ray Chevrolet responded

Thank you for your feedback, John! We are so glad that we could get your oil change taken care of- efficiently and to your satisfaction. Please let us know how our team may serve you again in the future.

June 28, 2019

Service refund I asked for a refund for some warranty contracts. At first there was some issues because my bank never received the refund but then I called Hugo and More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ray Chevrolet responded

Antonio, Thank you for leaving us this 5-star rating. We appreciate your business and are so pleased that Hugo could make things right for you. Please don't hesitate to give us a call if there is anything more that we may help you with in the future.

June 28, 2019

Super great guy! Kyle is an amazing help and very knowledgeable. He always beats my expectations and goes out of his way to help me with everything and anything I need More

by CarGuy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ray Chevrolet responded

Thank you for leaving Kyle this awesome recommendation! He certainly is a wonderful asset to our team, and we are delighted to know that his service consistently exceeds your expectations. Your safety and satisfaction are our priorities, and we are certain that Kyle will continue to provide you and your vehicle with the same quality service in the future.

June 28, 2019

Amazing service He gave me the best advice on my car. He's super nice and even had my car detailed upon arrival. The Service was amazing and very fast! I highly recom More

by BeachGirl11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ray Chevrolet responded

Thank you for leaving Kyle this great recommendation! It is a pleasure to hear that he took good care of you, and that the quality and efficiency of our service met your satisfaction! Kyle will be so proud to have earned your 5-star review, and we look forward to working with you again when the time comes for your next service.

June 28, 2019

Great service The service department is the best around. Anytime I bring my Chevrolet in for service I see Louie or Chris. I will not go anywhere else because of ho More

by VILLEGAS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Ray Chevrolet responded

Thank you so much for your amazing review! We are honored by your loyalty and thrilled that our service always meets your satisfaction! It is our pleasure to serve you, and we look forward to working with you for many years to come.

June 26, 2019

Funky radio I had a radio screen that would go on and off. I called in and they had me an appointment within minutes. I brought it in and they had it diagnosed wi More

by Damandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Abercrombie
Jun 27, 2019 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are so pleased that we could swiftly get your radio issue taken care of so you could be back on the road and enjoying your ride! It is our pleasure to assist you in any way possible. Please let us know if there is anything more that our team may help you with in the future.

June 26, 2019

Awesome Experience I had my 2015 Chevy Cruz with 72k miles in for service. The turbo had blown unexpectedly. I called Ray Chevy and talked with John Geary. Explained w More

by Blindquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jun 27, 2019 -

Ray Chevrolet responded

Thank you for taking the time to share this amazing review. Your safety and satisfaction are so important to us, and we are thrilled that John could quickly get you in and turn this stressful occurrence into a seamless experience. We wish you safe travels and ask that you do not hesitate to give us a call if there is anything more that we may help you with in the future.

June 21, 2019

John G is Grrrrrrreat!!!!! If you're ever in need of Service John G is the guy to talk to. He's on point and won't steer you wrong. He's our guy for all our Service needs. Good More

by cparsons2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jun 24, 2019 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are happy to hear that John consistently takes exceptional care of you and your automotive needs. He will be honored by your confidence and kind remarks, and we are certain that he will continue to provide you with nothing short of quality service in the future.

June 20, 2019

Treated horrible nothing but lies to make cash I got the Royal screwjob of a lifetime from Ray Chevrolet. I would not buy a spark plug from those people lies and deceit from the beginning. NEVER A More

by Joe Washco
Recommend Dealer
No
Employees Worked With
Other Employees : Chris Wasek, Luis Herrera
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