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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
976 Reviews

976 Reviews of Ray Chevrolet - Service Center

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November 10, 2021

Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More

by BANASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ray Chevrolet responded

Thank you so much for your excellent review! We are pleased that TJ and the team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

November 09, 2021

I scheduled my oil change online, and your online pricing states it's $39.99 for an oil change. My bill came to $62.04. Noone came to ask me in the waiting room for any additional charge verifications. Wh More

by AMITCHELL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

I was looking for some info about trucks and Tim Roberts was very helpful with providing me all the info I was looking for over the phone. When im ready ill make sure to stop in and finish things up with Ti More

by LT Giles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are so glad that Tim could be of such great assistance to you! He will be delighted to know how greatly you valued his efforts, and we will be awaiting the opportunity to work with you again. Please don't hesitate to give us a call if you ever have any further questions or concerns!

September 27, 2021

Timothy roberts gave fantastic service. Found the car i really needed. Very friendly very fair. Truly the best car salesmenship I have ever had. Truly an honest and caring man More

by Mvleffelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Mvleffelman responded

I wish a lot more sales representatives were like tim roberts

Sep 28, 2021 -

Ray Chevrolet responded

Thank you for leaving Tim this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance. We wish you the warmest congratulations on your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Tim or the team may help you with!

July 22, 2021

After several service contacts with Kyle Miller I have After several service contacts with Kyle Miller I have always felt he gave respectful & helpful service, including free loaner vehicles when I requ More

by ccbluz2902
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are pleased to hear that Kyle took great care of you and ensured that your experience was as seamless as possible. He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

June 30, 2021

Guillermo Ruiz is very professional he did super job getting my Chevy Trax 2020. All ways asking me I need help with anything very polite man. More

by Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Ray Chevrolet responded

Congratulations on your new Chevrolet Trax! We are so glad that we had the opportunity to work with you, and we are delighted to hear that Guillermo took great care of you throughout your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

May 19, 2021

Worst service department I have ever dealt with! Walked into an empty service dept. where a couple of minutes later, three employees walked in chatting and laughing. All three went to their desks an immed More

by spaceroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Freibauer
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Kyle Miller is always super helpful and knowledgeable. He goes the extra mile to make sure our car is taken care of. I really appreciate his level of service and dedication to his returning clients. Thank yo More

by hjarvis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Ray Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet.

February 26, 2021

Brought my Cruze in for service again. Kyle helped me out as always. Definitely recommend seeing him for all your service needs. Great guy to deal with and answer all your questions and service needs. More

by sylvester2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Ray Chevrolet responded

Sylvester, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Ray Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 26, 2021

Great service, fast and efficient good communication between advisors. I enjoyed the overall experience. I did not feel forced into any decision. They were patient and overall great people to do busines More

by David Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Ray Chevrolet responded

Thank you so much, David, for the kind words for our service team, and for taking the time to leave us this wonderful feedback! We sincerely appreciate your business.

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