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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
919 Reviews

919 Reviews of Ray Chevrolet - Service Center

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April 25, 2022

I have never had a bad experience with the service I have received from Ray Chevrolet. T.J. Burke is the person I use for any of my maintenance concerns with my car. He gets me in at a timely manner and expl More

by COOPTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Ray Chevrolet responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are delighted that TJ's efforts consistently meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2022

We were getting the run around from the dealership we bought the truck from trying to get them to repair an electrical problem. Ray's service center diagnosed the problem and fixed it without any hassle More

by DJACEVANDY94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Ray Chevrolet responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 17, 2022

Fast and friendly service, even made sure I was able to use my rewards towards my service. More

by alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Ray Chevrolet responded

Alexis, Thank you so much for your 5-star review! It is our goal to ensure that our guests' experiences are as seamless as possible, and we are pleased that our efforts met your satisfaction. We appreciate your business. Please do not hesitate to let us know how our team may serve you again!

April 15, 2022

Didn’t get the runaround from Chris. Felt he was honest and not looking to charge more money than necessary. More

by rodriguezs2008
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Ray Chevrolet responded

Thank you for leaving Chris this positive review! We are pleased to hear that he took great care of you throughout your visit. We appreciate your business Please do not hesitate to let us know if there is anything more that our team may help you with!

April 15, 2022

Ray Chevrolet has been great for years. We've bought several cars at their dealer. The service dept. has always done well with us. No complaints at all. While things cant always be perfect More

by drdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Ray Chevrolet responded

Thank you so much for your wonderful review. We are so appreciative of your continued business, and we will certainly provide you with nothing less than our best care in the years to come. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

April 06, 2022

Professional and courteous service. Competitive pricing. I don't feel it is necessary to write q5 word min as required by this survey!!!!!!!!! More

by 1leehartwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Ray Chevrolet responded

Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 06, 2022

TJ greeted me as soon as I walked in the service center and provided updates as necessary. More

by PAT.MARTIN152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Ray Chevrolet responded

Pat, Thank you for leaving TJ this positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

April 05, 2022

As always the staff was incredibly kind and helpful. Very happy with the service my car received. More

by snatchison21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Ray Chevrolet responded

Thank you so much for your 5-star review! It is our pleasure to serve you in any way possible, and we will certainly provide you with nothing less than our best quality care in your visits to come. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

April 01, 2022

They are very professional and do things efficiently. Also very accommodating with appointments and getting you in. More

by MONTYROB15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Ray Chevrolet responded

Thank you so much for your positive review! Offering quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

March 29, 2022

I went here for a front end alignment and a recall. An excellent service department is what I found. I ultimately had questions about the time it took but Amanda discussed the job with me and eased my More

by jscot6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 31, 2022 -

Ray Chevrolet responded

Thank you so much for your 5-star review! We are overjoyed that our team could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

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