Ray Chevrolet - Service Center

Always a great experience, service is excellent and Service Advisors are great especially T J Thanks Service Advisors are great especially T J Thanks More

Amazing atmosphere and phenominal service from chris updating me with my vehicle. They told me about pricing which made things easier. updating me with my vehicle. They told me about pricing which made things easier. More

Vehicle handled as expected and ready when promised. Happy with Ray Chevrolet and will return. Happy with Ray Chevrolet and will return. More

Always very nice and knowledgeable I don’t take my vehicle to any other service department vehicle to any other service department More

Very pleasant experience people were really friendly and helpful kept me informed all the way helpful kept me informed all the way More

As always Ray Chevrolet takes excellent care of any repairs and maintenance I bring my truck in for. Plus their staff is very courteous and keeps you informed of the progress. repairs and maintenance I bring my truck in for. Plus their staff is very courteous and keeps you informed of the progress. More

It is horrible financing customer service. I’ve been waiting for over two hours. Nobody show up and I’ve been trying to calling for whole months not respond so this will be worst experience wi I’ve been waiting for over two hours. Nobody show up and I’ve been trying to calling for whole months not respond so this will be worst experience with financing department or accounting at any company. They don’t respect the customer and they helpless this will take all general motor company reputation down More

Horrible customer service and workmenship, regardless of countless requests to have service manager call me asap, I still have heard nothing but crickets. Multiple attempts to reach LIZ (service manager) a countless requests to have service manager call me asap, I still have heard nothing but crickets. Multiple attempts to reach LIZ (service manager) and yet she chooses to ignore failed services which took three times to complete a simple oil change on a suv. Not for schedule reasons, but because of failed quality assurance protocols. Twice vehicle was leaking oil, once from the filter they put on, next from oil cap not put on correctly and oil exploded under the hood. The only person I have respect for at this time is Luis, who was the service writer, whom tried to appease the situation. Again, horrid service department, there was more to the story that went wrong and how we were left hanging with no vehicle and no updates by close of business. If this company really stands behind their service dept, then an owner or district manager should reach out to me More

Went in for my oil change & service appointment for the summer on a recent Friday morning. It was crowded but I still was able to get in & out in a decent amount of time. My service rep Kyle was great - ev summer on a recent Friday morning. It was crowded but I still was able to get in & out in a decent amount of time. My service rep Kyle was great - even helped me save money by using some of my Chevrolet Rewards points to cover the cost of my service (I didn't know you could do this!} I'll definitely go there again. More

I was about to change course on how i maintain my vehicles and to never again go to a dealership. Ray Chevrolet of Fox Lake addressed my concern both proffesionally and expediantly. TJ the service w vehicles and to never again go to a dealership. Ray Chevrolet of Fox Lake addressed my concern both proffesionally and expediantly. TJ the service writer helped the process go smoothly. My faith has been restored by Ray Chevrolet's customer satisfaction More