Ray Chevrolet - Service Center

Always great customer service. They alway take good care of me when I go there They alway take good care of me when I go there More

I come here all the time. This time i needed my brakes looked and and changed. Shouldnt have taken all that long to do that. I sat for 3 hours. Not sure if the technician went This time i needed my brakes looked and and changed. Shouldnt have taken all that long to do that. I sat for 3 hours. Not sure if the technician went on lunch or what. It was just sad that even a couple sales guys noticed I had been sitting there for a long time. I did get a discount and some extra punches towards my next oil change. But man what a waste of a Saturday morning into my afternoon. More

Brought new car in for protection plan; seemed to handle it properly and within the expected timeframe it properly and within the expected timeframe More

They are always there to accommodate you in you in every way!!!! They are awesome!!! way!!!! They are awesome!!! More

Ray does have the best service department of all dealers I’ve ever dealt with. And the best people I’ve ever dealt with. And the best people More

I went in for oil change tire rotation and to fix hatch door it was slamming shut. I don’t think anything was done because it still slams shut. This happened with my 2018 also and you replaced a gas? Unit door it was slamming shut. I don’t think anything was done because it still slams shut. This happened with my 2018 also and you replaced a gas? Unit so it would close the way it should and that did stop the slamming. This time it sure what was done. More

Overall, it was good. However, they told me I would have to get a new oil pan at my next oil change because threads were worn. After talking to my brother, he said that However, they told me I would have to get a new oil pan at my next oil change because threads were worn. After talking to my brother, he said that means whoever was changing the oil stripped the threads. The only place I have taken my car for an oil change since I bought it is Ray Chevrolet in Fox Lake, IL. They should be the ones that pay to replace the oil pan, not me. They are the ones that stripped the threads, not me. They are responsible for this. More

I already left feedback, so please stop bothering me. Don’t ask me for anymore feedback Don’t ask me for anymore feedback More

Luis always say my name as soon as I walk in. and tells me what is going to be done. and usually it is done when he says I really like working with him. he is the best. and tells me what is going to be done. and usually it is done when he says I really like working with him. he is the best. More

The Customer Service folks were Professional and courteous.. the Courtesy Car Driver was safety minded and polite. courteous.. the Courtesy Car Driver was safety minded and polite. More