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Ray Chevrolet

Fox Lake, IL

4.6
4,526 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,526 reviews

November 06, 2022

I am extremely pleased with all the help I received from Alex on the phone leading up to my purchase as well as day I picked up new vehicle. He answered all my questions with patience and professionalism. More

by JSTPIER1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Ray Chevrolet responded

That's fantastic news! Thank you for letting us know what an exceptional experience you had with Alex guiding the way. We sincerely appreciate the kind words and your continued loyalty. Alex certainly is a consummate advocate for his clients and we're delighted he provided you with attentive support from start to finish. Congratulations on the new Chevy! We hope you enjoy many years of driving satisfaction and pleasant journeys. Until our paths cross again, drive safe and have fun!

November 04, 2022

Purchasing my truck was great . .. The after service has been less than favorable. I dropped it off at the appointment time they set and the service was suppose to take appox 2 hour More

by PAMELADRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Ray Chevrolet responded

We are certainly sorry this experience failed to live up to your expectations but we appreciate the feedback, nonetheless. In order for us to be empowered to better serve you, we will need to verify some details of your concerns. Please contact George Gigovski, our General Manager, at 847-587-3300, at your convenience. We would like to do all we can to make sure we find a resolution to the inconveniences you have experienced. Thank you for your time.

November 03, 2022

Very professional, friendly, and answered any questions we had. They have never tried to add extra work that didn't need to be done. Very Honest!! More

by COMSTOCKD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Ray Chevrolet responded

We're delighted your service visit was an exceptional one! Thank you for giving us the opportunity to keep your Chevy in top condition while providing you with friendly, informative service. Please come back and see us again at Ray Chevrolet!

Nov 12, 2022 -

COMSTOCKD2 responded

Had or Chevy Trax in the service center for about a week. We were kept informed and an estimate of when we would receive our Trax Back. TJ our service Representative was amazing. He went above and beyond to keep us informed, if parts needed to be ordered, if they needed to keep our Trax longer than was expected. Just a great person to work with. I recommend TJ Burke to anyone that needs their vehicle serviced. The rest of the team at Ray Chevrolet in Fox Lake are all amazing. Thank You Tj and the rest of the service team. It's nice to work with honest caring people!

November 02, 2022

Had an excellent experience buying my wife’s Chevy Bolt EUV with Paul. He was knowledgeable, friendly, and easy to do business with. Would recommend him to all my friends and family for their next vehicl More

by Lakegenevamail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Ray Chevrolet responded

Thanks so much for your positive feedback and congratulations to your wife on her new Chevy Bolt! We are absolutely delighted to hear about the exceptional experience you had with Paul guiding the way. The whole team wants to wish you and your wife many years of pleasant journeys and happy adventures in your new Electric Utility Vehicle from Ray Chevrolet. If we may ever answer any questions for you, please don't hesitate to give us a call. Until we see you again, drive safe and have fun!

November 01, 2022

I had a great experience at Ray Chevrolet. John did a great job helping us find the right vehicle to getting the payments in the range we needed. More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Ray Chevrolet responded

That's wonderful news, Laura! Thanks for letting us know what an accommodating, reliable experience you had with John helping you find the perfect vehicle and payment that fit your personal needs. We're wishing you all the joy, satisfaction, and comfort your new vehicle has to offer. Please don't forget to give us a call whenever we may be of service to you or answer any of your questions. We sincerely thank you for choosing Ray Chevrolet!

October 31, 2022

My husband and I came to Ray Chevrolet looking for a Chevy Equinox. John did a terrific job of finding me the exact vehicle I was looking for. He did a great job of explaining the features of each makin More

by Joe.palombi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ray Chevrolet responded

Thank you for sharing positive feedback on John and Ray Chevrolet! We're pleased John gave you a thorough rundown of your options to see what vehicle best suits your family. John is certainly an exemplary advocate for his clients. Congratulations on your new Equinox! We wish you endless pleasant journeys and the safest of travels for many years to come. Please give us a call if we may assist you with anything. It would be our pleasure to be of service to you and your Equinox. Thanks again!

October 30, 2022

I had a great experience at Ray Chevrolet. I wasn’t sure they could help me, but they got me in a brand new Equinox! More

by sldrn1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ray Chevrolet responded

That's fantastic! Congratulations on your beautiful new Chevy Equinox! We're happy for you and so glad you gave us the chance to assist you, even amidst your doubts. The whole Ray team wishes you all happy adventures and the safest of travels for many years to come. If we may ever be of service to you, please give us a call. Thank you for choosing Ray Chevrolet!

October 30, 2022

Cody was an excellent salesman and knew his product line very well. He was very accommodating and easy to work with. More

by Joe F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ray Chevrolet responded

Joe, thanks so much for the 5-star review of Cody and congratulations on your new vehicle! We're delighted to know that Cody made sure you were well-informed about your options and made this a successful experience for you. We hope you enjoy getting to know your new ride and welcome your call if you ever have any questions. Until we meet again, drive safe and have fun!

October 30, 2022

this dealership is great, from the sales person Rupe to the financial people with a good experience More

by luisnievs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ragusa
Oct 31, 2022 -

Ray Chevrolet responded

Thanks so much for the positive feedback! We're glad Rupe provided you with an accommodating visit at Ray Chevrolet and that our finance team made this experience an all-around success. Your satisfaction is our top concern so thank you for letting us know this was a job well done. We hope you enjoy every moment of getting to know your new vehicle and please don't hesitate to call us if we may assist you with anything. We wish you the safest of travels until we meet again!

October 28, 2022

John and team at Ray Chevrolet were amazing to work with! Easy to talk to and not pushy. They were very thorough in explaining vehicles and there differences when I was trying to choose. Definitely recommend More

by Draevmel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Ray Chevrolet responded

Thank you so much for your 5-star review of John and Ray Chevrolet! We're delighted to have had the opportunity to help you decide which vehicles to consider based on your personal needs. Your satisfaction means everything to us. We hope you won't hesitate to give us a call if any other questions arise. Until then, drive safe and take care!

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