Randy Marion Subaru - Service Center

Everyone in the service department were very helpful and kind, thankful for them taking care of my Forester. kind, thankful for them taking care of my Forester. More

Always pleasant,tell me approximately how long my wait will be. When my car is ready, they explain what was done and what I owe. will be. When my car is ready, they explain what was done and what I owe. More

I asked to have a diagnostic run on my grandson's 2009 Subaru to find out what was killing the battery. They said that the negative terminal I put on new not a good quality and that was why the battery ke Subaru to find out what was killing the battery. They said that the negative terminal I put on new not a good quality and that was why the battery kept loosing power. The next day I took it back to the dealer with the same problem again asked for a diagnostic check, got told that the radio was bad causing the problem. They disconnected the radio, said I needed a new one. Took the car home ran it the next day, following morning the battery is dead again, they did not fix the problem. More

Jessica is the best! !! The dealerships service dept is always so nice to us. We love going there !! The dealerships service dept is always so nice to us. We love going there More

Very responsive and took the time to understand the challenge with my vehicle. Very friendly and knowledgable. challenge with my vehicle. Very friendly and knowledgable. More

Thank you Aaron for being so helpful with something that we had been misinformed about. Also thank you for getting our part in so fast! we had been misinformed about. Also thank you for getting our part in so fast! More

New to NC and Randy Marion Subaru. Great Service and friendly staff, but I miss the car wash service. Apparently, they are low on staff and it’s about an hour and a half wait if you Great Service and friendly staff, but I miss the car wash service. Apparently, they are low on staff and it’s about an hour and a half wait if you want to get a car wash with your service. More

I always get the absolute best service. I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been treated like was their number one client. More

If I could give 10 stars, I would! Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and hav Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and have always been pleased with the service. More

The entire service department at Randy Marion Subaru is great! Mark and Tim took care of us this time. They even helped us get our windshield replaced and calibrated when our insurance was trying to force great! Mark and Tim took care of us this time. They even helped us get our windshield replaced and calibrated when our insurance was trying to force us to use Safe Lite. We complete our service here because we trust them and they treat us like family! More