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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,216 Reviews

1,216 Reviews of Randy Marion Subaru - Service Center

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January 16, 2025

They have taken good care of our 2 Subis over the years. More recently, a leak around an oil pan generated a $2,500 claim against my extended warranty. This more than covered the cost of the warranty. An More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

FANTASTIC service! I arranged for a flatbed tow. But after that I was kept apprised of progress. And since a storm was imminent my car was kept at Subaru during bad d More

by Orla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Mark
January 15, 2025

Jessica was very helpful and I would recommend this Subaru dealer for any service needs. Your rating scale stays on 2 stars. I would rate it 5 stars More

by THARRINGTON786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Always have gone above my expectations! Highly recommend. Have used since purchase of 2016 Subaru Outback, More

by VME.TWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

The service center at Randy Marion Subaru in Mooresville has been a refreshing experience. I have gone to others dealership for service and this is by far best of all time. They actually care for you and yo More

by bikelady14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Such a great service experience. Aaron Forness was courteous and honest. The service area was clean and inviting. More

by LEEHO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

The staff is friendly, helpful and most of all they do not pressure customers to purchase services not required. More

by MALANTEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jess
January 11, 2025

My Subaru Forrester has only gone to the Randy Marion Subaru Service Center due to excellent service every time. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Very nice young man who took care of us. He even connected my cell phone to blue tooth. Thank you again. More

by SMBC1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forness
January 11, 2025

Professional yet personal. Transparent about what work needed to be done. Additional work was suggested but not pressed when declined. More

by FrozenEar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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