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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,257 Reviews

1,257 Reviews of Randy Marion Subaru - Service Center

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February 18, 2025

Very professional and courteous. Work was accurate and efficient. Would definitely recommend to others looking for a car dealership. More

by eric.zaccarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

The service was top notch. Friendly and polite staff. I regret that I don't live in Charlotte, otherwise I would have become a regular customer. Thank you! More

by IVANKUZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Everyone was very nice after explaining what was needing to be done, timely and knowledgeable More

by CARLELLENBISHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

They got my car in for repair within 24 hours, diagnosed the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. More

by michellebe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

We're traveling & experienced a tire issue. Contacted dealer & they were able to supply a new tire and install it without much delay & get us back on the road. All of the personnel we had con More

by cheers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Fast service and courteous employees. Best dealership ever! I am a customer for life. I recommend it to everyone. More

by CHUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

My questions were answered quickly and simple. Work was done in a very timely manner and explained at check out. More

by SLKLAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Very good service. Friendly, helpful, and quick. Very hospitable as well, enjoyed my time waiting. More

by rafidegenero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The visit to the dealership for an oil change/ tire rotation was handled in a timely manner. More

by wcmoorejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure about the name of the service personnel who did the work.
February 12, 2025

Missing parts and engine cover not attached. oil on fenders. repair invoice not enough detail explaining the repair parts used. More

by MIKEANDKARENNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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