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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,216 Reviews

1,216 Reviews of Randy Marion Subaru - Service Center

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January 20, 2025

Another AWESOME experience! Jacob (Advisor) & Seth (Technician) did an excellent job communicating with me (even with a video of my inspection) and thoroughly servicing my car w More

by Smithmoniquew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
January 19, 2025

Excellent customer service and vehicle maintenance. Work completed on time. Kept informed of progress. Fair price. More

by MDMAURICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Mark was great in explaining what we needed, and following through tohave the work done on time. Thanks More

by BUZZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J More

by L.KAY.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Elliott
January 18, 2025

Mark and all were GREAT! Friendly, helpful and took us without an appointment. We were en route to Florida and check engine light (and many other lights!) came on. We were fr More

by LBATES9153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there More

by GKIRK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Really good service, and extremely friendly people who are willing to help you in anything you need! More

by luis2902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Jessica was - again - very courteous and professional. We appreciate her and the prompt work done by the techs. More

by THARRINGTON786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

very helpful and service was fast. Jacob kept me up to date on the status. More

by kfharbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Love bringing my Subaru in for service! Everyone is professional, knowledgeable, and friendly. Will not take my Outback anywhere else. More

by clayfishpottery7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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