Randy Marion Subaru - Service Center

Very responsive and friendly. Easily answered my questions and were clear about cost breakdown/ explanation of issues. Service was super fast. I'm always happily surprised by the Easily answered my questions and were clear about cost breakdown/ explanation of issues. Service was super fast. I'm always happily surprised by the service here. More

Very professional, knowledgeable, and they listened to my concerns. Took care of the cabin and air filters and several other items in a timely manner. concerns. Took care of the cabin and air filters and several other items in a timely manner. More

I purchased a 2025 Forester from Randy Marion Subaru, and my sales associate Frank Tilghman made the whole process one of the most pleasant car-buying experiences I’ve had. my sales associate Frank Tilghman made the whole process one of the most pleasant car-buying experiences I’ve had. More

Mark wads very helpful and kept me in the loop about my car’s progress! car’s progress! More

The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. They explain things in a way I understand. Prices are good and work is excellent. More

I went in to get the sensor fixed on my MPG messages above Va my dashboard…it just flashes numbers! It was not fixed. Everything else was taken care of adequately above Va my dashboard…it just flashes numbers! It was not fixed. Everything else was taken care of adequately More

Had very good service and communication from marek in service. An oil change and inspection was done in less than an hour. Waiting area is nice with minimal snacks/drink choices. Cost of oil change is service. An oil change and inspection was done in less than an hour. Waiting area is nice with minimal snacks/drink choices. Cost of oil change is high compared to others and almost no incentives are ever offered from Randy Marion. Our other car (Toyota) send frequent deals on services for Toyota owners and washes the car after every service. More

Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room transport. Great communication on all ends. Friendly drivers and clean waiting room More

Wouldn’t take my subie anywhere else. Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above and beyond to help however she can and make it a good experience every time!! More

Love the service and Jessica is great. I wish you would not demand 15 words from me every time I go there, though. I wish you would not demand 15 words from me every time I go there, though. More