Randy Marion Subaru - Service Center
Mooresville, NC
1,205 Reviews of Randy Marion Subaru - Service Center
Service went well and quickly. Not sure about getting handed an envelope as soon as I sat down giving me trade advice. Not sure about getting handed an envelope as soon as I sat down giving me trade advice. More
Appointment easy to schedule. Service was prompt and everyone was professional and courteous. I'm an hour away, but was worth the effort. Service was prompt and everyone was professional and courteous. I'm an hour away, but was worth the effort. More
Everything went well, loaner car had 1/2 take of gas when I was told to bring it back full, but no big deal I was told to bring it back full, but no big deal More
Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More
I have been very pleased with my interactions with Jess and Ryan in service and Josh in sales! and Ryan in service and Josh in sales! More
The care of the car was outstanding, and the followup the day after with a personal text was very nice day after with a personal text was very nice More
Very understanding about my concerns. Gave me a good explanation of the problem with my car and came up with a plan to remedy it. Gave me a good explanation of the problem with my car and came up with a plan to remedy it. More
Stopped by and got my car inspected. Nice, professional and friendly service dept as always. In and out in under 30 minutes. Nice, professional and friendly service dept as always. In and out in under 30 minutes. More
I stopped in on Thursday to pick up my license plate and inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today an inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today and inquired about a Saturday appointment and was told that I could have 1:15 appointment for Saturday. I arrived about 30 minutes early on Saturday and was informed that the service department was really busy and I told the service staff that it was okay and that I was early for my appointment and she then informed me that I didn’t have an appointment. She wanted to know who scheduled the appointment for me. It was the female at this same counter, I’m pretty sure she is the same person. More
Very responsive and friendly. Easily answered my questions and were clear about cost breakdown/ explanation of issues. Service was super fast. I'm always happily surprised by the Easily answered my questions and were clear about cost breakdown/ explanation of issues. Service was super fast. I'm always happily surprised by the service here. More