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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,255 Reviews

1,255 Reviews of Randy Marion Subaru - Service Center

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March 10, 2025

Great service as always. On time and completed in the time we were told. Mark and the team are great! More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

We service our pass Subarus @ Randy Marion specifically with Mark who is great! Mark introduced us to Aaron and we were able to be out of our end of lease 2022 Subaru and into a brand new 2025! It was a p More

by JLG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

I had a tire losing air on a nasty weather day. Snow and icy roads. Not only was the service team there they also fit me in. Great team! More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Because I had a broken leg and could not drive, I fully expected to be charged for the pick up and delivery service and it was a wonderful surprise that Randy Marion made this a complimentary service. Also More

by CRHREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Aaron was very good at keeping me updated through the entire process and saved me a couple hundred extra bucks at the end. More

by mjarone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Excellent fast service. Love the video of the car and what needed to be repaired More

by DEBWAGNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Easy to schedule service. Service started at scheduled time. Loved the video that the tech sent. Very pleased with customer service. More

by pmitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Tim the service manager went out of his way to help us find the problem with my grandsons 09 outback. He had the master tech work on the car, and found the main problem. More

by BUFSNOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tim the service manager and the master tech
March 06, 2025

Best service center in town! Everyone is helpful and always goes above and beyond to make sure the experience is great and stress free! More

by JFUM917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Great, friendly service. Issue with the vehicle was resolved. Loaner was provided by the dealership. More

by mrpeacock
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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