Randy Marion Subaru

Carson picked me up to bring me back to the dealership. He was so polite, positive, and engaged during the relatively long ride. He's a young man with a bright future. He was so polite, positive, and engaged during the relatively long ride. He's a young man with a bright future. More

Quick service. Through description of cars underbody through video. Amazingly helpful. Courteous staff. Comfortable waiting room. Through description of cars underbody through video. Amazingly helpful. Courteous staff. Comfortable waiting room. More

If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purch you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us—we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car. More

Friendly, prompt, and professional. It was an easy car buying experience and I would highly recommend this location. It was an easy car buying experience and I would highly recommend this location. More

Jessica and Jacob were awesome! They answered my questions and very professional and pleasant as everyone of us customers were making a "mad morning rush" to get our cars serviced. They answered my questions and very professional and pleasant as everyone of us customers were making a "mad morning rush" to get our cars serviced. The waiting area was very clean and pleasant. I look forward to Randy Marion Subaru servicing my car in the coming years. Thank you Randy Marion for sending me the $20 coupon! It was a pleasant surprise! More

Aaron Rourk is the best sales associate my wife and I have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about hi have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about his customers More

Our experience was seamless and everyone we spoke with was knowledgeable, direct and kind. They really care about your needs and go above and beyond to make sure you find exactly what you’re looking for! was knowledgeable, direct and kind. They really care about your needs and go above and beyond to make sure you find exactly what you’re looking for! More

FANTASTIC SERVICE EXPERIENCE ALL THE WAY AROUND! ! GREAT PRICE ON THE TIRES I WANTED. HIGHLY RECOMMEND! ! GREAT PRICE ON THE TIRES I WANTED. HIGHLY RECOMMEND! More

Randy Marion Subaru Mooresville is a great dealership to work with. Everyone is friendly, courteous, attentive, and willing to listen to their customers’ needs👍 work with. Everyone is friendly, courteous, attentive, and willing to listen to their customers’ needs👍 More

Ben was great to work with. He was able to workout the best deal for me. He was able to workout the best deal for me. More