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Randy Marion Subaru

Mooresville, NC

4.9
2,829 Reviews
Located in Mooresville, NC, along Hwy 150, Randy Marion Subaru is proud to serve the Lake Norman region, including Davidson, Cornelius, Huntersville, Statesville, and surrounding towns. As part of the reputable Randy Marion Automotive Group, we offer a comprehensive selection of new Subaru models, certified pre-owned Subarus, and quality used vehicles to meet the diverse needs of our community. Whether you’re searching for a new Subaru like the Outback, Forester, or Crosstrek, or exploring our extensive inventory of thoroughly inspected certified pre-owned and used vehicles, our knowledgeable sales team is here to guide you every step of the way. Our certified service department is dedicated to keeping your Subaru running at its best, offering expert maintenance and repairs with genuine Subaru parts. At Randy Marion Subaru, we’re committed to providing a welcoming, personalized experience for our Lake Norman neighbors, whether you’re ready to purchase your next vehicle or need reliable service for your current one.
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301 West Plaza Drive

Mooresville, NC

28117

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Showing 2,829 reviews

August 15, 2026

Clear description of what was going to be worked on and completed in a timely fashion More

by vce1734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Randy Marion Subaru responded

Knowing that our clear explanation of the work and quick completion during your Ascent’s service met your expectations means a lot to our service department. Thank you for the five-star rating.

August 14, 2026

Everyone at the dealership is a pleasure to work with. From the service department to the sales department very employee is courteous and professional. More

by rennphyllis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wingler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Randy Marion Subaru responded

Your praise of our team’s welcoming professionalism across sales and service is truly rewarding. We hope you’re enjoying your new Subaru Forester.

August 10, 2026

Excellent service. Completed timely despite the number of people. Shared updates and final update of items to watch. More

by htillmantgnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Randy Marion Subaru responded

Knowing that the service on your Subaru Legacy was completed promptly despite our busy schedule is rewarding. We’re glad our service team kept you informed throughout and provided the final overview of items to watch.

August 10, 2026

Staff was very friendly, professional, and knowledgeable. Car was in and out quickly. Love going to Subaru on river highway More

by onesugarft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Randy Marion Subaru responded

Attentive, knowledgeable service is at the heart of how our service department operates. Hearing that our team came across as friendly and professional and that your Subaru Ascent was in and out quickly is truly gratifying. It’s wonderful you enjoy visiting our River Highway location.

August 10, 2026

We had a damaged tire and wheel r from hitting an object on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our More

by JABASSLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Randy Marion Subaru responded

Prompt communication and loaner support are at the heart of how our service department operates. We’re glad Mark and his team could take great care of you and get your Subaru Ascent back on the road toward Raleigh. Knowing you’re fully satisfied means a lot to us.

August 10, 2026

Aaron is an excellent service advisor. He was very respectful, helpful and accommodating. He was able to provide a loaner while the car was being serviced. The service was completed quickl More

by ELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Randy Marion Subaru responded

Hearing that you found Aaron respectful and accommodating throughout your visit means a lot to our service team. Our team is pleased we could provide a loaner while your Subaru Forester was in for service and complete the work promptly.

August 09, 2026

Randy Marion Subaru delivers on its promises. They do what they say they’ll do. I’ve been very impressed with the service they provide. That’s one of the reasons why I’m driving my second Outback More

by gkaiser1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2026 -

Randy Marion Subaru responded

Knowing that we consistently deliver on our commitments means a lot to our service department. We’re delighted to care for your Outback again. Thank you for your kind words and your continued trust in us.

August 09, 2026

My Crosstrek app and screen indicated an error for the emergency system and the technician indicated that it was an app issue. Then I explained to them that it was showing up on the car screen as well. More

by drkrampepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Randy Marion Subaru responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 08, 2026

They were informative, nice and professional. My first visit was quick and easy. The video was great! More

by margonolen26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Randy Marion Subaru responded

Hearing that the video walk-through was helpful means a lot to our service team. We’re glad our friendly, professional team made your first service visit for your Subaru Crosstrek quick and easy.

August 08, 2026

Mark was great! He addressed all the issues with my Legacy in a timely matter with great over the top customer care! He is a valuable asset to Randy Marion and I loo More

by stevesokolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Randy Marion Subaru responded

Your praise for Mark’s thorough, attentive service shows how our service department aims to support you. Knowing that your Subaru Legacy’s concerns were addressed promptly is rewarding. We appreciate your trust in Mark and our technicians and look forward to serving you for years to come.

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