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Randy Marion Subaru

Mooresville, NC

4.9
2,628 Reviews
Located in Mooresville, NC, along Hwy 150, Randy Marion Subaru is proud to serve the Lake Norman region, including Davidson, Cornelius, Huntersville, Statesville, and surrounding towns. As part of the reputable Randy Marion Automotive Group, we offer a comprehensive selection of new Subaru models, certified pre-owned Subarus, and quality used vehicles to meet the diverse needs of our community. Whether you’re searching for a new Subaru like the Outback, Forester, or Crosstrek, or exploring our extensive inventory of thoroughly inspected certified pre-owned and used vehicles, our knowledgeable sales team is here to guide you every step of the way. Our certified service department is dedicated to keeping your Subaru running at its best, offering expert maintenance and repairs with genuine Subaru parts. At Randy Marion Subaru, we’re committed to providing a welcoming, personalized experience for our Lake Norman neighbors, whether you’re ready to purchase your next vehicle or need reliable service for your current one.
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301 West Plaza Drive

Mooresville, NC

28117

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Showing 2,628 reviews

March 16, 2026

Everyone in the service dept. was friendly and knowledgeable. You can tell they work well as a team. The service writer, Jacob, kept me informed frequently. They even sent a video More

by EDDIE_DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kat or Kate in the service dept
Mar 16, 2026 -

Randy Marion Subaru responded

It’s wonderful to know our service team delivered friendly, knowledgeable care and worked together smoothly on your Subaru Outback. Jacob enjoyed keeping you informed, and we’re happy the repair video gave clear insight into the work done. Thank you for your kind review.

March 16, 2026

I’ve always had a great time with the service reps at Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the c More

by RISHI23289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Randy Marion Subaru responded

Thank you for highlighting Jessica’s clear check-in process and honest cost estimates for your Subaru Forester. We’re glad the loaner car was ready right away and the timeline met your expectations. We appreciate your recommendation and look forward to helping with any future service needs.

March 15, 2026

Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will More

by elishallovejoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Loyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall
Mar 15, 2026 -

Randy Marion Subaru responded

Hearing that you feel at home with us every time really makes our day. We’re glad our team could deliver honest and caring service on your Crosstrek. We look forward to being your go to Subaru service center whenever you’re in the area.

March 14, 2026

Nick understood what we were looking for and helped with the sale. He spent a great deal of time orienting us to the new vehicle. We would recommend him to anyone looking to buy a vehicle. More

by SHERMAN_JOHNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick McElyea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Randy Marion Subaru responded

We’re delighted to hear Nick took the time to understand your needs and guide you through your new Subaru Forester. Thank you for recommending him and for choosing us for your Subaru purchase.

March 14, 2026

Excellent service, quick turnaround and great personnel. Our first time and we will continue to come for all our services. More

by AUGSBURG63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Randy Marion Subaru responded

Thank you for choosing our service team for your first Subaru visit. We’re glad the process was efficient and our staff made a strong impression. We look forward to assisting with all your future maintenance needs.

March 14, 2026

Aaron took great care of me! ! He was both courteous and efficient. He and the service department analyzed and corrected the problem and had me on my way in no time! More

by billxspeight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (service technician)
Mar 14, 2026 -

Randy Marion Subaru responded

It’s great to hear Aaron and our service department diagnosed and corrected the issue on your Subaru Crosstrek so efficiently. We’re pleased to have you back behind the wheel promptly. Thank you for sharing your experience, and we look forward to assisting you again.

March 13, 2026

Salespeople are friendly and very helpful. Service writers are awesome Would recommend ya’ll to friends and family More

by jhess89
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2026

Efficient, trustworthy and easy going. We got an online quote, which they did not waiver from and an even better than anticipated interest rate on the loan. More

by jeanne.simmons
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Randy Marion Subaru responded

It’s great to hear that your online quote held firm and you secured an even better financing rate than anticipated. We’re pleased the process felt efficient and straightforward. Enjoy your Subaru and feel free to reach out anytime.

March 13, 2026

Aaron, in the service department, is pleasant, communicates well and goes above and beyond to provide exceptional customer service. More

by LIZ_GROFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Randy Marion Subaru responded

It’s great to hear Aaron went above and beyond with clear communication while servicing your Subaru Outback. Thank you for sharing your experience in our service department. We look forward to assisting you again.

March 13, 2026

Very friendly and great service. Short wait time. Very clean dealership. Aaron is super friendly. More

by kikajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Randy Marion Subaru responded

Thank you so much for the positive review! We hope to see you again soon! Thank you for picking Randy Marion Subaru.

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