Randy Marion Subaru

We arrived at Randy Marion at our appointment time and was promptly met by an employee while exiting our vehicle. We were introduced to our sales coordinator immediately. Josh did a great job asking all t was promptly met by an employee while exiting our vehicle. We were introduced to our sales coordinator immediately. Josh did a great job asking all the right questions and also listening to what we had to say about what we were looking for and why. We made a purchase based on many test drives and going over options. The whole process from walking in the door to signing documents was smooth. The staff we interacted with made this process feel very comfortable and not rushed at all. Thank you for the wonderful experience. More

Always seem to go out of their way to provide exceptional service for my vehicle and exceptional customer service. I called the parts department in error on my first attempt. Anthony helped me without hesita service for my vehicle and exceptional customer service. I called the parts department in error on my first attempt. Anthony helped me without hesitation. When I arrived for the appointment, Jacob took over and walked me through my service. Once completed we discussed all aspects of the service. I was impressed by the video the tech provided which discovered a brake pad installed incorrectly from a prior service at another business. Jacob went over all recommended services needed as my little car is approaching 120k miles. He is very knowledgeable and courteous. I know I asked 500 questions. Overall very positive experience. More

By far the best dealer experience I've ever had. The service department actually cares about their customers. The service department actually cares about their customers. More

I greatly appreciated the low pressure sales approach from everyone I worked with during my buying process. from everyone I worked with during my buying process. More

Jacob was fantastic and friendly Went out of his way to meet my special needs meet my special needs More

Mark Wilburn is always friendly and helpful. Service department has excellent customer service and is warm and inviting. Service department has excellent customer service and is warm and inviting. More

I got to my appointment early and they took me in with no issues. They got my oil service done quickly and did everything possible to ensure I had a positive experience. This is a great service department. issues. They got my oil service done quickly and did everything possible to ensure I had a positive experience. This is a great service department. More

Very patient and very informative weren't pushy. I felt very comfortable as this was my first time buying a car I felt very comfortable as this was my first time buying a car More

The salesman and finance officer were both very professional and answered all of my questions. It made the whole car buying process easy enjoyable. professional and answered all of my questions. It made the whole car buying process easy enjoyable. More

Jess is great - She is very professional and communicates well. I am on the road a lot and appreciate the GREAT service team and their dependable work!! well. I am on the road a lot and appreciate the GREAT service team and their dependable work!! More