Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,281 Reviews of Rallye Motors - Service Center
Sort by
February 03, 2025
I have experienced consistently excellent service from all areas within the Rallye Mercedes Service department. all areas within the Rallye Mercedes Service department. More
by GMIOVINO
Verified Customer
February 02, 2025
Rob has been my service advisor since 2008 and has been nothing but professional, responsive, patient and honest. He takes time to explain everything in a way I’ll understand and work with me when necessa nothing but professional, responsive, patient and honest. He takes time to explain everything in a way I’ll understand and work with me when necessary on what services immediately need attention vs what can wait. While owning a Mercedes is expensive and one must expect pricey maintenance costs as the car ages, I think you get what you pay for and in my experience, no other luxury car brand offers the customer service and amenities in their service departments like Rallye does. Highly recommend. More
by ALK1121
Employees Worked With
February 02, 2025
Katie Lyons was a please to deal with Work was done expeditiously while I waited expeditiously while I waited More
by ALEXIADESM
February 01, 2025
Makes me feel like I am part of the Rallye family. In I am a Rallye customer for 40+ years and she rates among the best In I am a Rallye customer for 40+ years and she rates among the best More
by Patjil
Employees Worked With
February 01, 2025
Very professional representative. Was very helpful and attentive to my requests. His an expert in the field of Mercedes’-Benz motor vehicles. Was very helpful and attentive to my requests. His an expert in the field of Mercedes’-Benz motor vehicles. More
by JFKAZAZ53
Employees Worked With
January 30, 2025
They are extremely accommodating and listen to your issues and resolve the problem as best they can issues and resolve the problem as best they can More
by D14KARAT
Employees Worked With
January 30, 2025
excellent Profesional receptions and kind conversation. best 5 Star service person in my past experiences. Harry GLE Owner in Manhasset best 5 Star service person in my past experiences. Harry GLE Owner in Manhasset More
by harry Y.
Employees Worked With
January 30, 2025
Extremely efficient and marvelous people work for Ralley Motors. Service Department is terrific as is my service advisor John.! Motors. Service Department is terrific as is my service advisor John.! More
by PATRICIAWEINSTEIN67
Employees Worked With
January 30, 2025
Rallye’s service specialists are great to work with. Ken Vachris does outstanding/excellent work. He makes bringing my cars into Rallye hassle free. I moved recently an hour and a half away and continue Ken Vachris does outstanding/excellent work. He makes bringing my cars into Rallye hassle free. I moved recently an hour and a half away and continue to bring my cars to Rallye for service. More
by JI
January 29, 2025
This dealership recommended work that was not necessary. More specifically my GL450 had a problem with the rear suspension. We were told to replace the entire rear suspension system. It was a poor diagnosis More specifically my GL450 had a problem with the rear suspension. We were told to replace the entire rear suspension system. It was a poor diagnosis . In fact, we could have made that diagnosis on our own as novices. It would have been better to see what part of the rear suspension system was faulty. Of course that would be less expensive to fix. Thank goodness we took our vehicle to a local mechanic and he replaced the air bags in the suspension system. He showed us where they were leaking and our vehicle was fixed at less than a quarter of the price. We expected more professional from this dealership and are disappointed. More
by GINAG1
