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3,405 Reviews of Rallye Motors - Service Center
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August 06, 2025
Service kept kept me informed every step of the way. . great service rep. MB should be proud of service dept . great service rep. MB should be proud of service dept More
by jeffbeck516
Employees Worked With
August 06, 2025
Excellent service department. Response is very quick. Entire service team is great. Loaner cars always available Response is very quick. Entire service team is great. Loaner cars always available More
by joe
Employees Worked With
August 03, 2025
I brought my nearly new Sprinter (under 6,000 miles) in for a battery issue. The starter battery was visibly swollen, overheating, and wouldn’t hold a charge. Multiple independent diagnostics confirmed it for a battery issue. The starter battery was visibly swollen, overheating, and wouldn’t hold a charge. Multiple independent diagnostics confirmed it needed replacement. Despite all this, the dealership denied my warranty claim based solely on a software check (Xentry), without following Mercedes-Benz’s own documented visual inspection procedure. Even worse, the service advisor ignored multiple follow-up emails. Days later, Mercedes' own app flagged the battery again as critically low—proving the issue I brought to them. This isn’t just poor service; it’s unsafe and unacceptable. More
by LiMSport
Employees Worked With
August 03, 2025
Ken was extremely helpful regarding my service requirements. In addition he was informative, cooperative, courteous and patient. requirements. In addition he was informative, cooperative, courteous and patient. More
by SMB1944
Employees Worked With
August 03, 2025
service and accommodations are the best. the receptionist was exceptional/ very very helpful...she is the best the receptionist was exceptional/ very very helpful...she is the best More
by PCOLASONO
Verified CustomerEmployees Worked With
August 02, 2025
Steve was excellent. He was able to accommodate me for earlier appointment. He explained the warranty process and get the failed part replaced in reasonable amount of tim He was able to accommodate me for earlier appointment. He explained the warranty process and get the failed part replaced in reasonable amount of time. More
by Dhillon
Employees Worked With
July 31, 2025
I would highly recommend Katie. Her customer service is second to none. She’s engaging and a great asset to Rallye Motors. Her customer service is second to none. She’s engaging and a great asset to Rallye Motors. More
by SBARDSLEY
Employees Worked With
July 29, 2025
Always Top notch service. Ramiro gave me good advice and treated me like a friend. You get what you pay for! Ramiro gave me good advice and treated me like a friend. You get what you pay for! More
by robert.soltz.12
Employees Worked With
July 28, 2025
Vinny is the best in every way only there because of Vinny’s and all you Jane a great staff Vinny’s and all you Jane a great staff More
by Matthewpsorrentino
July 28, 2025
You are treated like your business is appreciated and all of your needs met. Never disappoint. of your needs met. Never disappoint. More
by Mark
Employees Worked With
