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Rallye Motors - Service Center

Roslyn, NY

4.7
3,365 Reviews

3,365 Reviews of Rallye Motors - Service Center

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July 10, 2025

Great customer service. Will go again. Steven was great understand my needs and time. He was able to rush me through while iI waited More

by fjorge531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

I think it is the most trustworthy car dealership. Steve Augustine is a very good and professional after-sales person. Alex Puk recommended a new sprinter to me and helped me with all the formalities. More

by ratou8422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Rallye Motors responded

Thank you for your kind words and trust in our team! We're glad Steve and Alex provided you with a professional and smooth experience. Your confidence in Rallye Motors means a lot to us, and we’re happy to have helped you with your new Sprinter!

July 09, 2025

User friendly. Knowledgeable staff. Very considerate of costumers time wants and needs. Convenient and comfortable waiting area, if needed. More

by Rmm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Rallye Motors responded

Thank you for your thoughtful review! We're glad you found our team knowledgeable and respectful of your time and needs. It's great to hear you also enjoyed the comfort and convenience of our waiting area. We appreciate your support!

July 07, 2025

Exceptional I give them a 10 from color choice to type of car I was able to get what I wanted exactly My sales rep was Konstatine going above and beyond he gets a 10 from beginning to end …. Nice work More

by JPOLITO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard DeAngelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Rallye Motors responded

Thank you so much, JP! We're thrilled to hear you had an exceptional experience and got exactly what you wanted. We’ll be sure to share your kind words with Konstatine, and we know he’ll appreciate the recognition. Enjoy your new car, and thank you for choosing us!

July 07, 2025

Rallye's Service Department has gone out of their way to resolve the problem with my Mercedes. I wish that I could say the same for Mercedes corporate, who has not been so easy to work with! Rallye makes More

by PCB7063
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Seegolam
Jul 07, 2025 -

Rallye Motors responded

Thank you so much for taking the time to share your experience. We're truly sorry to hear that your interactions with Mercedes corporate have been frustrating, but we're glad that our team at Rallye was able to step in and make things easier for you. Nick, Gary, and the rest of our service team are dedicated to providing a seamless and stress-free experience, and it means a lot to hear that reflected in your feedback. We appreciate your trust in us and look forward to continuing to support you and your Mercedes in the future!

Jul 07, 2025 -

Rallye Motors responded

Thank you for your thoughtful feedback. We're so glad to hear that your experience with Rallye's Service Department, especially with Nick and Gary, has been a positive one. Providing timely, convenient, and transparent service is very important to us, and it’s great to know that came through during your visit. While we're sorry to hear about your challenges with Mercedes corporate, we truly appreciate the opportunity to support you locally and will continue to do everything we can to make your ownership experience a smooth one. Thanks again for your kind words!

July 04, 2025

Level of service has gone down. Seems like they don’t care if you go somewhere else. They actually tell you that. Very disappointed after more than 30 years with them More

by UZIUNIQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Rallye Motors responded

We're truly sorry to hear about your recent experience and understand how frustrating that must have been, especially as a valued customer for over 30 years. Your feedback is very important to us, and we take it seriously. We will be sharing your comments with our team to address the issue and work toward earning back your trust. - Paul Hartmann, Service Manager, Rallye Motors

July 04, 2025

The service dep't continues to do excellent repairs on all my cars. The latest(R350) runs well. More

by BAGDAV
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Rallye Motors responded

Thank you for your continued trust! We're glad to hear your R350 is running well and that our service team continues to meet your expectations. We appreciate your loyalty!

July 03, 2025

Very good experience working with Ramiro Milian, He takes the time to explain what repairs are needed and the time it will take to do the repairs. Very satisfied. More

by GUTLEBERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Rallye Motors responded

Thank you for the great review! We're glad to hear you had a positive experience with Ramiro Milian. His clear communication and attention to detail make a real difference. We're happy you're satisfied and appreciate you choosing us for your service needs!

July 03, 2025

Rallye Motors provided exceptional service from sending a tow truck to pick up my car to making expert repairs. My service assistant Vincent Vetere went above and beyond to do a good job. Many thanks to Ra More

by LISAWOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Rallye Motors responded

Thank you for the wonderful review! We're so glad to hear that your experience with Rallye Motors was exceptional from start to finish. Vincent Vetere truly goes above and beyond, and we’ll be sure to share your kind words with him. We appreciate your trust and look forward to assisting you again in the future! 🚗👏

July 02, 2025

Was a great experience with Mr. Kennedy sales associate He went through the whole process without any hesitation explain everything about buying the pre owned vehicle. Thank you Mr More

by SMHALIM9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennedy
Jul 02, 2025 -

Rallye Motors responded

Thank you for the kind words! We're so glad Mr. Kennedy made your car buying experience a great one. His dedication to guiding customers through every step truly makes a difference. Enjoy your pre-owned vehicle, and thank you for choosing us! 🚗👏

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