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Premier Volvo Cars Overland Park

Overland Park, KS

4.8
251 Reviews

7801 Metcalf Ave

Overland Park, KS

66204

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251 Reviews of Premier Volvo Cars Overland Park

September 23, 2019

Service appointment was excellent. New to Volvo and went in to get caught up on scheduled maint... love the history kept by the dealer on my vehicle and the use of loaner vehicle. More

by JbmillerKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Geraci, Richard Kinney, Jimmy Loveland
Sep 27, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the excellent review, Miller! We're glad to hear that you are always treated so professionally and courteously every time you visit. We strive to provide each person with the highest quality of service, no matter why they are visiting. We look forward to your next visit.

September 18, 2019

Expereience with Premier Volvo at Overland Park Excellent people to deal with. I Leased my car remotely and got it shipped. Dealt directly with the manager Jimmy Loveland. The conversations were sho More

by Srikanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Loveland, Christina Beck
Sep 18, 2019 -

Premier Volvo Cars Overland Park responded

Srikanth, thank you so much for sharing your review! We are pleased to hear Jimmy has gone above and beyond in assisting you with your vehicle needs remotely. We truly appreciate your business and we hope to work with you again in the future. We welcome to the Premier Volvo Family!

September 16, 2019

Good Experience with the Service Department I had my car Volvo XC-60 in for minor items the past two months the service reps, Zach and Richard were very accommodating, the service person Gary wa More

by Fogarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kinney, Zachary Stone
Sep 16, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for the five-star review! We are so happy to hear you had a quality experience with us. We can't wait to share your kind words with Zach and Richard. We appreciate your business and hope to see you again soon.

September 12, 2019

All around excellence. All aspects of the dealership are superior. From sales to finance to service personnel are friendly, courteous, and knowledgeable. In short, all tra More

by Jamesboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hill, Ryland Foster, Silas Brown, Mike Stone
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for your kind words. We appreciate the feedback you've provided about our staff members, and we are glad to hear you left our dealership satisfied. We hope you enjoy your new purchase and welcome to the Premier Volvo Family!

September 10, 2019

Purchased second car from Premier from 250 miles away. Premier and GM Jimmy Loveland made doing business with them very easy. So easy, that I skipped talking to two Volvo dealers in my hometown to work wi More

by XC6090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Loveland
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for taking the time to leave us a positive review! We highly appreciate you sharing your experience and leaving us positive feedback. Jimmy will be extremely excited to hear about your satisfaction with his service and assistance. If there is ever anything you need, please don't hesitate to contact us. Enjoy your new Volvo and welcome to the Premier Volvo Family!

September 09, 2019

Service Absolutely the most positive service experience at a dealership, ever! Prompt, helpful with all issues, loaner car transfer perfect! Jake was very eff More

by Kat barry 444
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Silas Brown, Jimmy Loveland
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

We're delighted that Jake has earned five-stars from you! It was his pleasure to serve you. We appreciate your business, and we hope to serve you again for your future vehicle needs

September 06, 2019

Check Engine light on '19 XC40 My daughter had a check engine light come on but nothing in the message center. I called Nick Dollar, and describe the issue...he correctly diagnosed More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean McConville, Nick Dollar, Richard Kinney, Joe Hill, Jimmy Loveland
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

It is a delight to learn of your satisfaction. Thank you for your awesome feedback fo our team. We'll be looking forward to any future visits!

September 04, 2019

My experience was exceptional! iMy experience was exceptional due to the fact that my service advisor went above and beyond! I have owned my Volvo for 7 years and have had it servi More

by Craig B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hill
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

September 03, 2019

Outstanding Experience This is the second Vehicle I have purchased from Premier Volvo. Everyone I’ve encountered has been friendly and helpful. I’ve never felt pressured to More

by JMZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Geraci, Jimmy Loveland, Omar El-Jazouli
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

Thank you for taking the time to write a review. We are very pleased to learn that Premier Volvo Team went above and beyond to assist you with a high level of customer service throughout the process and ultimately left with exactly what you wanted. Looking forward to taking care of any of your auto needs in the future and welcome to the Premier Volvo Family!

August 30, 2019

Great service and friendly staff. Great care and attention given for my 2002 C70 convertible. All issues addressed and completed in very timely fashion. I would not consider going anyw More

by Ifly757s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Stone
Sep 14, 2019 -

Premier Volvo Cars Overland Park responded

Thanks for the great review! We always guarantee precise and efficient service for all of our guests. We will be sure to thank Zachary for giving you such a memorable experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

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